Service Dept. Billing Clerk

Hireology; Northern (KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid training

Benefits package

Paid time off

Employee discounts

Advancement opportunities

Job summary

Parkway Ford is seeking a reliable Service Dispatcher / Billing Clerk to support daily operations in our Service Department. This role helps maintain an efficient shop flow while ensuring accurate and timely service billing and invoicing.

Responsibilities include dispatching repair orders, reviewing and processing billing, verifying labor times and parts charges, and maintaining DMS records; strong detail orientation is essential for accuracy and timeliness.

Qualifications

• Previous automotive dealership or service department experience preferred.
• Strong attention to detail, especially with billing and documentation.
• Excellent organizational and time-management skills.
• Ability to work in a fast-paced environment.
• Comfortable using DMS and standard computer applications.
• Dependable, professional, and team-oriented.

Responsibilities

• Dispatch repair orders to technicians based on availability, skill level, and workload.
• Review, prepare, and process service repair orders for billing.
• Verify labor times, parts charges, and documentation for accuracy.
• Ensure repair orders are properly completed, invoiced, and closed.
• Work closely with Service Advisors, Parts Department, and management.
• Maintain accurate records within the dealership management system (DMS).

Skills

Attention to detail

Organizational skills

Time management

Team-oriented

Fast-paced environment

Communication skills

Tools

DMS

Job description

Parkway Ford is seeking a reliable, detail-oriented Service Dispatcher / Billing Clerk to support daily operations in our Service Department. This role is essential to maintaining an efficient shop flow while ensuring accurate and timely service billing and invoicing.

Key Responsibilities

• Dispatch repair orders to technicians based on availability, skill level, and workload

• Review, prepare, and process service repair orders for billing

• Verify labor times, parts charges, and documentation for accuracy

• Ensure repair orders are properly completed, invoiced, and closed

• Work closely with Service Advisors, Parts Department, and management

• Maintain accurate records within the dealership management system (DMS)

Qualifications

• Previous automotive dealership or service department experience preferred

• Strong attention to detail, especially with billing and documentation

• Excellent organizational and time-management skills

• Ability to work in a fast-paced environment

• Comfortable using DMS and standard computer applications

• Dependable, professional, and team-oriented

What We Offer

• Competitive pay based on experience

• Paid training

• Full benefits package (medical, dental, vision, 401k)

• Paid time off and holidays

• Employee discount programs

• Opportunities for advancement

Schedule

• Full-time, daytime hours