Service Department Lead: People, Scheduling & Safety

STTC Service Tire Truck Center, Inc.; Auburn (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Company-provided uniforms

Training provided as needed

Opportunities for overtime

Job summary

A leading service company in the tire industry seeks a Service Department Supervisor in Auburn, MA. The role involves supervising a team, ensuring excellent customer service, conducting employee training, and maintaining a safe workplace. Candidates should have at least a year of relevant experience, strong communication skills, and a valid driver's license. This position offers a dynamic working environment and requires both technical and organizational abilities.

Qualifications

• Ability to read and interpret safety rules and operational manuals.
• Good interpersonal skills necessary for customer interaction.
• Valid driver's license and clean driving record.

Responsibilities

• Supervise and manage the service department staff effectively.
• Ensure efficient scheduling of maintenance and service tasks.
• Maintain safety and cleanliness in the work environment.

Skills

Interpersonal skills

Customer service

Basic mathematical skills

Problem solving

Oral communication

Written communication

Teamwork

Organizational skills

Safety awareness

Education

1+ year of related work experience or training

Tools

Computer and office equipment

Service tools

Air compressors

Hydraulic jacks

Lift gates

Job description

A leading service company in the tire industry seeks a Service Department Supervisor in Auburn, MA. The role involves supervising a team, ensuring excellent customer service, conducting employee training, and maintaining a safe workplace. Candidates should have at least a year of relevant experience, strong communication skills, and a valid driver's license. This position offers a dynamic working environment and requires both technical and organizational abilities.