Service Department Lead — Drive Growth & Customer Success

Foley Power Solutions; Topeka (KS); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) with matching

Health insurance from day one (full‑t​

Holiday, PTO and Parental Leave

Job summary

Foley Power Solutions in Topeka, KS seeks a Service Manager to run an efficient and profitable service department, supporting shop and field teams while maintaining strong customer relationships. You will forecast goals, hire and coach staff, and facilitate collaboration across departments.

Travel to training sites or other locations is required. The ideal candidate has prior people management experience, excellent communication and customer service skills, and a background in a service

Qualifications

• Previous management of people.
• Excellent communication and customer service experience.
• Worked within a service department.

Responsibilities

• Forecast goals and objectives and strive to meet them.
• Hire, counsel, motivate and monitor employee performance.
• Communicate and follow up with customers.
• Collaborate, manage and maintain effective working relationships across the organization.
• Travel is required for training and/or to assist at other locations.

Skills

People management

Communication

Customer service

Service department experience

Job description

Foley Power Solutions in Topeka, KS seeks a Service Manager to run an efficient and profitable service department, supporting shop and field teams while maintaining strong customer relationships. You will forecast goals, hire and coach staff, and facilitate collaboration across departments.

Travel to training sites or other locations is required. The ideal candidate has prior people management experience, excellent communication and customer service skills, and a background in a service