Engine Shop & Field Manager: Lead Service & Tech Teams

Foley Equipment

Park City (KS)

On-site

USD 70,000 - 95,000

Full time

7 days ago
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Benefits offered by this job

Competitive pay
401(k) with matching
Full insurance benefits
Holiday, PTO, and Parental Leave

Job summary

Foley Industries, Inc. in Kansas seeks an Engine Shop and Field Manager to lead day-to-day operations, schedule work, communicate with customers, and direct technicians in the shop and in the field. The role focuses on delivering superior customer service and fostering a positive work environment.

The position includes coordinating safety, ensuring training, and traveling to support other locations as needed. This role requires strong leadership and customer-focused mindset.

Qualifications

  • Previous employee management in a service department.
  • Excellent communication and customer service experience.
  • Experience or knowledge of engines.

Responsibilities

  • Ensure work is performed safely
  • Develop schedule to meet customer needs
  • Communicate with customers and technicians on repairs, status, price and follow-up
  • Ensure technicians have necessary training and tools
  • Review work orders and their status
  • Travel is required for training and/or to assist at other locations.

Skills

Employee management
Communication
Customer service
Engine knowledge
Service dept experience

Job description

Foley Industries, Inc. in Kansas seeks an Engine Shop and Field Manager to lead day-to-day operations, schedule work, communicate with customers, and direct technicians in the shop and in the field. The role focuses on delivering superior customer service and fostering a positive work environment.

The position includes coordinating safety, ensuring training, and traveling to support other locations as needed. This role requires strong leadership and customer-focused mindset.

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