Service Department Lead – Customer Experience & Team Growth

Meijer Inc.; Lafayette (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in Lafayette, LA, is seeking a team member to contribute to a premier shopping experience. You will help ensure exceptional checkout and customer service, coach peers, and support daily operations across the store.

The role emphasizes training, cross‑training, and adherence to safety and merchandising standards, with emphasis on delivering Meijer’s customer‑centric culture and inclusive environment.

Qualifications

• Passion for customer service and ability to engage with customers and peers.
• Excellent verbal and written communication skills.
• Retail or other customer service experience preferred.

Responsibilities

• Engaging peers to provide the best possible shopping experience for customers.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching team members to meet and exceed customer service goals.
• Assist with department scheduling to improve customer service, sales and profitability.
• Ensure freshness and proper rotation of products and adherence to policies.

Skills

Customer service

Communication

Retail experience

Team motivation

Job description

Meijer in Lafayette, LA, is seeking a team member to contribute to a premier shopping experience. You will help ensure exceptional checkout and customer service, coach peers, and support daily operations across the store.

The role emphasizes training, cross‑training, and adherence to safety and merchandising standards, with emphasis on delivering Meijer’s customer‑centric culture and inclusive environment.