Service Department Admin & Operations Coordinator

Midwest Machinery Co; Wadena (MN); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401k plan with company match

Health insurance options

Paid time off

Job summary

Midwest Machinery Co. is seeking a detailed, capable administrative support professional in Wadena, MN. The role involves handling calls, directing inquiries, managing service work orders, and maintaining accurate records for the service department.

You will support sales, parts, and service staff, track accounts receivable and payable, and ensure timely reporting. A high school diploma and basic accounting know-how are required, with strong Microsoft Office skills and reliability in a

Qualifications

• High School Diploma or equivalent experience.
• Basic knowledge of accounting practices.
• Solid clerical expertise.
• Ability to use standard desktop load applications such as Microsoft Office and internet functions.

Responsibilities

• Field internal and external customer inquiries to the Service Department.
• Open work orders as directed by the Service Manager and maintain control until closed and invoiced.
• Maintain the service library with current information (bulletins, manuals, multimedia) under the Service Manager.
• Update customer profiles using equipment, hours, or other information from the work orders.
• Prepare warranty/product improvement claims and forward to Central Warranty Administrator.
• Assist in loading and unloading of customer equipment.
• Interact positively with customers and coworkers.
• Receive visitors and calls and direct to proper parties within the dealership.
• Prepare bank deposits and balance cash receipts.

Skills

Microsoft Office

Clerical skills

Internet skills

Education

High School Diploma or equivalent

Basic accounting knowledge

Job description

Midwest Machinery Co. is seeking a detailed, capable administrative support professional in Wadena, MN. The role involves handling calls, directing inquiries, managing service work orders, and maintaining accurate records for the service department.

You will support sales, parts, and service staff, track accounts receivable and payable, and ensure timely reporting. A high school diploma and basic accounting know-how are required, with strong Microsoft Office skills and reliability in a