Service Delivery Technician

Pomeroy; New York (NY); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Pomeroy is seeking a Senior Managed Events Producer to lead live event production for streaming broadcasts, with strong virtual and hybrid/on-site support. You will plan, coordinate, and execute events from concept to post-event review, delivering high-quality content and a seamless attendee experience.

The role requires hands-on production on-site in New York, with proficiency in Teams, Zoom, and other platforms, plus experience with vMix/OBS/Wirecast, video editing, and post-event metrics.

Formación

• Plan and organize events from conception through post-event analysis.
• Adapt to diverse, evolving environments while meeting client needs.
• Interact effectively with executives and teams to ensure success.
• Background in video production and AV technology preferred.
• Experience with event software (vMix, OBS, Wirecast) and video editing tools.

Responsabilidades

• Oversee lifecycle of events from planning to post-event analytics.
• Provide production and direction for virtual and hybrid/on-site events.
• Deliver white-glove meeting/event support for internal clients and leadership.
• Manage projects using Agile methodologies for managed events and video conferencing.
• Utilize on-site video conferencing hardware (Cisco codecs, MTRs) as needed.

Conocimientos

Planning & Organization

Adaptability

Interpersonal skills

Video production

AV technology

vMix

OBS

Wirecast

NDI/RTMP

Adobe Premiere

Teams Meetings

Herramientas

vMix

OBS

Wirecast

NDI

RTMP

Adobe Premiere

Microsoft Teams Rooms

Descripción del empleo

Job Description: Senior Managed Events Producer

Role Overview: Seeking a highly skilled Senior Service Delivery Technician to join our Managed Events Services team. The ideal candidate will be responsible for planning, managing, and producing live events for streaming broadcasts, with a focus on delivering exceptional virtual and hybrid/on-site meeting and event support.

Key Responsibilities:

• Event Management: Oversee the entire lifecycle of an event, from initial planning and scheduling to execution and post-event analysis, including metrics reporting and video editing.
• Web-Conferencing Expertise: Utilize web-conferencing platforms such as Microsoft Teams (preferred), Zoom, Webex, BlueJeans, GoToMeeting, etc., with a strong emphasis on Microsoft Teams Meetings and Teams Town Hall solutions.
• Production and Direction: Provide support for small to large-sized virtual and hybrid/on-site meetings/events, including production and direction duties.
• Internal Client Support: Offer white-glove meeting/event support for internal clients and high-profile senior leadership, ensuring an exceptional customer experience.
• Project Management: Manage projects related to managed events and video conferencing using the Agile methodology.
• Technical Proficiency: Possess knowledge and experience with on-site video conferencing hardware, specifically Cisco codecs and Microsoft Teams Rooms (MTRs).
• Availability: Commit to working on-site 5 days a week and be flexible to work outside of normal business hours, with potential travel not exceeding 20%.

Qualifications:

• Planning and Organization: Demonstrate excellent planning and organizational skills, coupled with solid business acumen.
• Adaptability: Thrive in a diverse, ambiguous, and evolving environment.
• Interpersonal Skills: Exhibit strong interpersonal abilities to support and interact with executives and team members.
• Technical Experience: Have a background in video production and audio-visual technology.
• Software Proficiency: Experience with event production software (vMix,OBS, Wirecast), NDI and RTMP protocols, and video editing software (Adobe Premiere, etc) is preferred. Proficient with general office software such as Microsoft Word, PowerPoint and Excel.
• On-site presence at our NYC HQ location is required.
• Preferred candidates will have a dedicated at-home studio space with a high-speed wired internet connection.

Join our team and contribute to the cutting-edge of live event production and streaming technology!

Position Type

Temporary

Location

New York, NY

Area of Interest

IT