Live Event AV Technician — Streaming & Onsite Support

Asg Llc

Santa Monica, Northern (CA, KY)

Hybrid

USD 34,000 - 52,000

Full time

14 days+

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Job summary

Advanced Systems Group LLC is seeking an Event Technician to support live events across our customer campuses. As a key member of the production crew, you will collaborate with Technical Producers and on-site teams to deliver high-performance AV and streaming support.

You'll operate virtual event platforms, manage cameras and audio gear, onboard remote presenters, troubleshoot issues, and document workflows in Jira, ensuring flawless experiences for clients and VIPs.

Qualifications

3+ years in live events or broadcast environments.
Minimum 2+ years of customer support in a technical environment.
Proficient in Keynote, Google Slides, and PowerPoint.
Experience using GSuite.
Proficient in macOS and Windows operating systems.
Bachelor’s in technical production or creative media preferred.
4+ years operating/troubleshooting production equipment preferred.

Responsibilities

Operating virtual event platforms, adapting to diverse shows and technical needs.
Live video source switching between pre-recorded material and live presenters.
Set up, operate, and manage PTZ cameras, audio mixers, and AV gear.
Onboard and support remote presenters to ensure seamless participation.
Troubleshoot audio, video, and streaming like a pro—no problem too tough.
Configure redundancy/backup systems to keep every show flawless.
Quality check creative assets and organize all event materials.
Serve as the central communicator, liaising with the Global Event Operations Team and crew.
Deliver VIP customer support before, during, and after every event.
Document everything in our ticketing system (Jira)—from technical notes to show highlights.
Write clear user guides to help others excel with AV systems.