Service Delivery Processing Specialist (Tax Processor)

adpinternalcareers; San Dimas (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

ADP is hiring a Tax Processing Specialist to perform amended filing duties and respond to inquiries from the Agency, Payroll Center and clients, while meeting quality and production standards and turnaround guidelines.

You’ll need thorough knowledge of filing procedures and the automated tax system, strong analytical and mathematical skills, and the ability to work overtime during peak seasons. A High School Diploma is required.

Qualifications

• Thorough knowledge of research and filing procedures and resources.
• Thorough knowledge of the automated tax system.
• Strong analytical and mathematical skills.
• Meets deadlines with accuracy.
• Organizational skills are a must.
• Good written and verbal communication skills.
• You can work overtime hours during peak seasons.
• High School Diploma.

Responsibilities

• File original and late original tax returns timely in accordance with Agency, Region and Client requirements.
• Research client, agency and payroll center inquiries and respond in a timely, accurate and professional manner.
• Complete special projects as assigned by supervisor.
• Assist in training of new employees and procedures.
• Develops and updates current filing/research records and procedure.
• Telephone contact with internal and external areas.
• Performs other related duties as assigned by management.

Skills

Research & filing procedures

Automated tax system

Analytical skills

Mathematical skills

Deadline-driven

Organizational skills

Written & verbal communication

Overtime availability

Education

High School Diploma

Job description

ADP is hiring a Tax Processing Specialist

Are you ready to join a company offering career advancement opportunities throughout your career journey?
Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
Are you looking for an inclusive environment with a culture of collaboration and belonging?
Well, this may be the role for you. Ready to make your mark?

To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos

In this role, you will

perform amended filing functions as assigned. Meets both quality and production standards established for this level. Respond to Agency, Payroll Center and Client inquiries in a professional and timely manner. Monitor established turnaround guidelines.

What you’ll do:

Responsibilities

• File/original and late original tax returns timely in accordance with Agency, Region and Client requirements.
• Research client, agency and payroll center inquiries and respond in a timely, accurate and professional manner.
• Complete special projects as assigned by supervisor.
• Assist in training of new employees and procedures.
• Develops and updates current filing/research records and procedure.
• Telephone contact with internal and external areas.
• Performs other related duties as assigned by management.

What you can expect on a typical day:

• File/original and late original tax returns timely in accordance with Agency, Region and Client requirements.
• Research client, agency and payroll center inquiries and respond in a timely, accurate and professional manner.
• Complete special projects as assigned by supervisor.
• Assist in training of new employees and procedures.
• Develops and updates current filing/research records and procedure.
• Telephone contact with internal and external areas.
• Performs other related duties as assigned by management.

TO SUCCEED IN THIS ROLE:

Requirements

• Thorough knowledge of research and filing procedures and resources.
• Thorough knowledge of the automated tax system.
• Strong analytical and mathematical skills.
• Meets deadlines with accuracy.
• Organizational skills are a must.
• Good written and verbal communication skills.
• You can work overtime hours during peak seasons.
• High School Diploma

Bonus points for these:

Preferred Qualifications

• Multi-Jurisdiction filing experience