Service Delivery Processing Specialist (Tax Processing)

adpinternalcareers; San Dimas (CA); On-site; USD 55,000 - 69,000; Full time

Job summary

ADP is seeking a Tax Processing Specialist in San Dimas, CA to support amended filings and tax processing duties. You will address inquiries, ensure timely turnaround, and collaborate with Client Services and Payroll Centers.

The role emphasizes accuracy, deadlines, and strong analytical and communication skills. Overtime may be required during peak seasons to meet client needs.

Qualifications

• Thorough knowledge of tax filing procedures.
• Strong analytical and mathematical skills.
• Meets deadlines with accuracy.
• Excellent written and verbal communication skills.
• Ability to work overtime during peak seasons.

Responsibilities

• File and amend tax returns in accordance with guidelines.
• Research inquiries and respond professionally.
• Complete special projects as assigned.
• Assist in training new employees.
• Develop and update filing and research records.
• Liaise with internal and external contacts.
• Perform other duties as assigned.

Skills

Analytical

Math skills

Organizational

Written communication

Verbal communication

Overtime flexibility

Tools

Automated tax system

Job description

ADP is hiring a Tax Processing Specialist

• Are you ready to join a company offering career advancement opportunities throughout your career journey?
• Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
• Are you looking for an inclusive environment with a culture of collaboration and belonging?

Well, this may be the role for you. Ready to make your mark?

In this role, you will perform amended filing functions as assigned. Meets both quality and production standards established for this level. Respond to Agency, Payroll Center and Client inquiries in a professional and timely manner. Monitor established turnaround guidelines.

To learn more about Client Services at ADP, watch here:https://adp.careers/Client_Services_Videos

What you’ll do:

Responsibilities

What you can expect on a typical day:

• File/original and late original tax returns timely in accordance with Agency, Region and Client requirements.
• Research client, agency and payroll center inquiries and respond in a timely, accurate and professional manner.
• Complete special projects as assigned by supervisor.
• Assist in training of new employees and procedures.
• Develops and updates current filing/research records and procedure.
• Telephone contact with internal and external areas.
• Performs other related duties as assigned by management.

TO SUCCEED IN THIS ROLE:

Requirements

• Thorough knowledge of research and filing procedures and resources.
• Thorough knowledge of the automated tax system.
• Strong analytical and mathematical skills.
• Meets deadlines with accuracy.
• Organizational skills are a must.
• Good written and verbal communication skills.
• You can work overtime hours during peak seasons.

Bonus points for these:

Preferred Qualifications

• Multi-Jurisdiction filing experience