Service Delivery & Operations Coordinator

Palm Harbor Homes; Dorchester (WI); On-site; USD 38,000 - 48,000; Full time

Job summary

Palm Harbor Homes is seeking a Service Coordinator to support the production service team. You will enter and track service work orders, coordinate with technicians and other departments, and help ensure customer satisfaction with timely issue resolution.

The role involves handling customer inquiries, updating records, and generating reports to track open orders through to invoicing. An entry-level candidate with a high school diploma is welcome to apply.

Qualifications

• High school diploma required or equivalent.
• Entry level acceptable if some related experience.
• Work under moderate supervision.

Responsibilities

• Enter and track service work orders and keep account information accurate.
• Assist with daily workforce planning to improve customer service and efficiency.
• Process customer orders and monitor/update customer information.

Skills

Customer service

Data entry

Communication

Education

High school diploma

Tools

CRM

MS Excel

Job description

Palm Harbor Homes is seeking a Service Coordinator to support the production service team. You will enter and track service work orders, coordinate with technicians and other departments, and help ensure customer satisfaction with timely issue resolution.

The role involves handling customer inquiries, updating records, and generating reports to track open orders through to invoicing. An entry-level candidate with a high school diploma is welcome to apply.