Service Customer Care Associate

Lithia & Driveway; Jacksonville (FL); In loco; USD 18.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Medical/Dental/Vision

Paid holidays & PTO

Disability coverage

Life insurance

401(k)

Employee stock plan

Lithia Learning Center

Vehicle discounts

Wellness programs

Descrizione del lavoro

Atlantic Coast Honda in Jacksonville, FL is hiring a full-time Service Greeter / Customer Care Associate. You’ll be the first friendly face customers meet when they arrive, helping keep the service drive welcoming and organized while guiding guests to the right Service Advisor.

No automotive experience is required. We value dependability, teamwork, and a customer-focused mindset. Benefits include competitive pay and a comprehensive benefits package.

Competenze

• Friendly, positive, customer-focused attitude.
• Dependable and punctual.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Team-first attitude and willingness to help.
• Customer service, retail, hospitality, or automotive experience is a plus, but not required.
• Valid driver’s license with acceptable driving record.

Mansioni

• Welcome customers and connect them with the right Service Advisor.
• Assist with check-in and appointment verification.
• Answer basic questions and provide dealership information.
• Keep the service drive organized and welcoming.
• Support the service team in delivering a great customer experience.

Conoscenze

Customer service

Punctuality

Communication skills

Team player

Friendly attitude

Formazione

High School diploma/equivalent

Descrizione del lavoro

Dealership:

L0820 Atlantic Coast Honda

Atlantic Coast Honda

A Fantastic Full-Time Opportunity with a World-Class Automotive Brand

Atlantic Coast Honda is hiring a full-time Service Greeter / Customer Care Associate!

If you’re friendly, dependable, and enjoy working with people, this is a fantastic opportunity to join Honda, a world-class automotive brand, while becoming part of Lithia & Driveway, the largest automotive retailer in North America.

No automotive experience? That’s okay. We’re looking for someone who takes pride in their work, enjoys being part of a team, and knows how to make people feel welcome.

Pay: $15.00 per hour

Schedule: Full-Time | 5-day work week | Saturdays required

Why Atlantic Coast Honda?

As a Service Greeter / Customer Care Associate, you’ll play an important role in our customers’ experience. You’ll be one of the first people they meet when they arrive, helping keep our service drive welcoming, organized, and moving.

It’s a hands-on, customer-focused role for someone who takes pride in being dependable, helping others, and being part of a strong team.

What You’ll Do

• Welcome customers and connect them with the right Service Advisor
• Assist with check-in and appointment verification
• Answer basic questions and provide dealership information
• Keep the service drive organized and welcoming
• Support the service team in delivering a great customer experience

What You’ll Bring

• Friendly, positive, and customer-focused attitude
• Dependable and punctual
• Strong communication skills
• Comfortable working in a fast-paced environment
• Team-first attitude and willingness to help
• Customer service, retail, hospitality, or automotive experience is a plus, but not required
• Acceptable driving record and a valid driver’s license

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We’ve built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.