Service Coordinator-True Light Haven

National Church Residences; Atlanta (GA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical & Rx (3 plan options)

Dental & Vision coverage

Paid Time Off

9 paid holidays

Tuition reimbursement

Life & ADD insurance

Well-being programs

Job summary

National Church Residences is seeking Service Coordinators for a full-time role in Atlanta, GA. The position focuses on coordinating programs for residents, liaising with community agencies, and connecting residents with affordable services and resources.

The role emphasizes advocacy, problem-solving, and delivering measurable outcomes for seniors, with responsibilities spanning referral, outreach, and ongoing resident support to enhance quality of life.

Qualifications

• Bachelor’s degree in social work or related field preferred.
• Two or more years of experience delivering social services to elderly and/or family populations preferred.
• Working knowledge of supportive services and local community resources.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Responsibilities

• Advocate, organize, problem-solve and deliver results for residents.
• Coordinate programs and activities for residents.
• Serve as liaison to community agencies and providers; seek new services.
• Develop a Resource Directory with local service providers and discounts.
• Sponsor educational events on health care, life skills and referrals.
• Provide quality customer service and address resident concerns.
• Assist residents with accessing and utilizing services like meals, transportation and personal care.

Skills

Advocacy

Organization

Problem-solving

Customer service

Communication

Education

Bachelor’s degree in social work

Job description

Job Description:Competitive Pay – Awesome Benefits!Work Type: Full time -40 hours a weekSchedule: Monday thru Friday, between the hours of 8am and 5pmLocation: 295 Penelope Drive NW Atlanta, GA 30314True Light Haven-124 units-located in Atlanta GA is a senior apartment community with a team of property management professionals that are unmatched in the area!National Church Residences is the nation’s largest provider of affordable senior housing and health care services.We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!Key ResponsibilitiesDemonstrates ability to advocate, organize, problem-solve, and provide results for the residents servedAssume responsibility for coordinating programs and activities for residentsServe as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessaryDevelop a Resource Directory that includes a listing of state and/or local service providersSponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.Provide quality customer service to all residents, addressing concerns and assisting with basic needsAssist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counselingMonitor, document, and relay any feedback or concerns from residents and their familiesManage relationships, both internally and externally exercising appropriate communication and interpersonal skillsQualifications Education: Bachelor’s degree in social work or a related field preferred. Experience:Two or more years of experience delivering social services to elderly and/or family populations preferred.Working knowledge of supportive services and local community resources.Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.In return, National Church Residences offers an excellent total reward package that includes:Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account.Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support.Parental Leave paid at 100% for four weeks.Coverage begins first of the month following your date of hire!Dental & Vision coverage for you and your family with Nationwide providers.Company provided Life & ADD insurance and Disability coverage.Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage.Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking.Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!Reimbursement for Tuition expenses.Paid Time Off (PTO) and 9 paid Holidays.*Programs vary depending on Full Time, Part Time or Contingent Status.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.