Service Coordinator-Princeton Court

National Church Residences; College Park (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision coverage

Paid time off

Job summary

National Church Residences in College Park, GA is seeking a Service Coordinator to support seniors by coordinating programs and connecting residents with community resources. You will advocate for residents, develop service referrals, and liaise with local providers to enhance daily life and well-being.

The role emphasizes problem-solving, organization, and delivering measurable results while ensuring compassionate, customer-focused service.

Qualifications

• Bachelor’s degree in social work or a related field preferred.
• Two or more years of experience delivering social services to elderly and/or family populations preferred.
• Working knowledge of supportive services and local community resources.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Responsibilities

• Advocate for residents and coordinate programs and activities.
• Serve as liaison to community agencies and network with service providers.
• Identify low-cost service providers and negotiate discounts.
• Develop a Resource Directory of local services and providers.
• Sponsor educational events on health care, life skills, and referrals.
• Provide quality customer service and address resident concerns.

Skills

Advocacy

Organizational skills

Problem-solving

Customer service

Education

Bachelor’s degree in social work or related field

Job description

Job Description:Competitive Pay – Awesome Benefits!Work Type: Full time -40 hours a weekSchedule: Monday thru Friday, between the hours of 8am and 5pmLocation: 3633 Howard Drive College Park, GA 30337Princeton Court-116 units-located in College Park, GA is a senior apartment community with a team of property management professionals that are unmatched in the area!National Church Residences is the nation’s largest provider of affordable senior housing and health care services.We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!Key ResponsibilitiesDemonstrates ability to advocate, organize, problem-solve, and provide results for the residents servedAssume responsibility for coordinating programs and activities for residentsServe as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessaryDevelop a Resource Directory that includes a listing of state and/or local service providersSponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.Provide quality customer service to all residents, addressing concerns and assisting with basic needsAssist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counselingMonitor, document, and relay any feedback or concerns from residents and their familiesManage relationships, both internally and externally exercising appropriate communication and interpersonal skillsQualifications Education: Bachelor’s degree in social work or a related field preferred. Experience:Two or more years of experience delivering social services to elderly and/or family populations preferred.Working knowledge of supportive services and local community resources.Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.In return, National Church Residences offers an excellent total reward package that includes:Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account.Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support.Parental Leave paid at 100% for four weeks.Coverage begins first of the month following your date of hire!Dental & Vision coverage for you and your family with Nationwide providers.Company provided Life & ADD insurance and Disability coverage.Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage.Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking.Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!Reimbursement for Tuition expenses.Paid Time Off (PTO) and 9 paid Holidays.*Programs vary depending on Full Time, Part Time or Contingent Status.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.