Service Coordinator-Sweetwater Point

National Church Residences; United States; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical & Rx options

Dental & Vision

Parental Leave

Life & Disability insurance

Flexible Spending Accounts

Retirement program

Tuition reimbursement

Job summary

National Church Residences, a national nonprofit leader in affordable senior housing and health care, seeks a Service Coordinator to advocate for residents and coordinate supportive services. This on-site role connects residents with community resources and manages relationships with providers and internal teams.

The position requires a bachelor’s degree in social work or related field, plus 2+ years delivering social services to seniors or families.

Qualifications

• Education: Bachelor’s degree in social work preferred.
• Experience: Two or more years delivering social services to elderly and/or family populations preferred.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Responsibilities

• Advocate for residents and coordinate programs and activities.
• Serve as liaison to community agencies and network with service providers.
• Identify low-cost providers and negotiate discounts.
• Engage residents to identify needs and refer to community resources.
• Develop a Resource Directory of state/local service providers.
• Sponsor educational events on health care, agency support, life skills, and referrals.
• Provide quality customer service and assist with basic needs.
• Assist residents in accessing services like housekeeping, meals, transportation, and counseling.
• Monitor and relay feedback from residents and families.
• Manage internal and external relationships with strong communication skills.

Skills

Advocacy

Program coordination

Community networking

Customer service

Education

Bachelor’s degree in social work

Related field acceptable

Job description

Job Description: Competitive Pay – Awesome Benefits! Work Type: Full time -40 hours a week Schedule: Monday thru Friday, between the hours of 8am and 5pm Location: 6125 Stewart Parkway Douglasville, GA 30135 Sweetwater Point-96 units-located in Douglasville, GA is a senior apartment community with a team of property management professionals that are unmatched in the area! National Church Residences is the nation’s largest provider of affordable senior housing and health care services. We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!

Key Responsibilities

• Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served
• Assume responsibility for coordinating programs and activities for residents
• Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents.
• Identify low-cost service providers and/or negotiate discounts.
• Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary
• Develop a Resource Directory that includes a listing of state and/or local service providers
• Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
• Provide quality customer service to all residents, addressing concerns and assisting with basic needs
• Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling
• Monitor, document, and relay any feedback or concerns from residents and their families
• Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills

Qualifications

Education: Bachelor’s degree in social work or a related field preferred.

Experience: Two or more years of experience delivering social services to elderly and/or family populations preferred. Working knowledge of supportive services and local community resources. Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Benefits

• Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family. Coverage begins first of the month following your date of hire!
• Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account.
• Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support.
• Parental Leave paid at 100% for four weeks.
• Dental & Vision coverage for you and your family with Nationwide providers.
• Company provided Life & ADD insurance and Disability coverage.
• Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage.
• Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking.
• Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
• 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
• Reimbursement for Tuition expenses.
• Paid Time Off (PTO) and 9 paid Holidays.
• *Programs vary depending on Full Time, Part Time or Contingent Status.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.

National Church Residences serves more than 46,000 seniors through our array of housing and health care services. Our organization is driven by a vision to advance better living for 100,000 seniors by 2030, wherever they call home. With more than 360 communities across the U.S., we are the nation’s largest nonprofit provider of affordable senior housing and the largest manager of service coordinators. We also offer residential senior communities, home and community-based services, as well as permanent supportive housing for the formerly homeless and disabled. National Church Residences believes in finding, recruiting, developing, and rewarding talent. We hire people with the greatest potential and then we give them the resources they need to do their best work and grow. Our employees care about each other and they enjoy working in an environment that encourages their performance at the highest levels. Your best career move starts with National Church Residences. Don’t wait another minute! View our senior living job opportunities.