Service Coordinator-Solomon Heights

National Church Residences; Town of Queensbury (NY); On-site; USD 25,000 - 31,000; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability insurance

Tuition reimbursement

Paid time off

Holidays

401(k) match

Well-being programs

Flexible spending accounts

Job summary

National Church Residences, the nation’s largest provider of affordable senior housing and health care services, seeks Service Coordinators for Solomon Heights in Queensbury, NY. This part-time role (20 hours/week) focuses on coordinating resident programs, connecting with community services, and delivering excellent resident support.

The ideal candidate has a BS in social work or related field and 2+ years of elderly/family services experience, plus strong advocacy and organizational skills.

Qualifications

• Bachelor’s degree in social work or related field preferred.
• Two+ years of experience delivering social services to elderly or family populations preferred.
• Working knowledge of supportive services and local community resources.
• Ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Responsibilities

• Advocate for residents and organize services to meet needs.
• Coordinate programs and activities for residents.
• Liaise with community agencies and negotiate discounts or identify low-cost providers.
• Engage residents to identify needs and refer to community resources.
• Develop a Resource Directory of state/local service providers.
• Sponsor educational events on health care, support services, and life skills.
• Provide quality customer service and assist with basic needs.
• Help residents access housekeeping, meals, transportation, personal services, or financial assistance.
• Monitor and relay feedback from residents and families.
• Manage relationships with internal and external stakeholders.

Skills

Advocacy

Program coordination

Community liaison

Customer service

Problem solving

Education

Bachelor’s degree in social work or related field

Job description

Pay Range:$18.45 - $22.51

Job Description:

Competitive Pay – Awesome Benefits!

Work Type: Part Time– 20 hours per week

Solomon Heights- 41 units located in Queensbury, NY located in is a senior apartment community with a team of property management professionals that are unmatched in the area!

National Church Residences is the nation’s largest provider of affordable senior housing and health care services.

We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!

Key Responsibilities

• Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served
• Assume responsibility for coordinating programs and activities for residents
• Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.
• Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary
• Develop a Resource Directory that includes a listing of state and/or local service providers
• Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
• Provide quality customer service to all residents, addressing concerns and assisting with basic needs
• Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling
• Monitor, document, and relay any feedback or concerns from residents and their families
• Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills

Qualifications

Education: Bachelor’s degree in social work or a related field preferred.

Experience:

• Two or more years of experience delivering social services to elderly and/or family populations preferred.
• Working knowledge of supportive services and local community resources.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

In return, National Church Residences offers an excellent total reward package that includes:

• Medical & Rx– 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family Complimented with aHealthcare Flexible SpendingAccountorEmployerfunded Health Savings Account
• IncludesFertility& Family Building Support,Weight Management, andChronic Condition Support
• Parental Leave paid at 100%for four weeks
• Coverage begins first of the month following your date of hire!
• Dental&Visioncoveragefor you and your family with Nationwide providers
• Company providedLife & ADDinsuranceandDisabilitycoverage
• Voluntary benefitssuch asLife & ADDfor you and yourfamily,AccidentInsurance,HospitalIndemnity,CriticalIllness, andPet Coverage
• Flexible Spending Accountsfor Dependent Care (with company match) and Transportation & Parking
• Well-beingProgramsincludingan enhanced EAP withmental health and work-lifesupport,tobaccocessation, andWell-Being Your Waywhich offers up to$1000/year in rewards & reimbursements!
• 3-4-5 RetirementProgramofferingimmediatecompany funding at 3%, increasing up to 5% over timeand an_additional_company match up to 5%when you contribute your own funds!
• Reimbursement for Tuition expenses
• Paid Time Off (PTO) and9 paid Holidays

*Programs vary depending on Full Time, Part Time or Contingent Status

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.

Learn more about our organization in the video below.