Service Coordinator – Scheduling, Outreach & Support

MarineMax Brand; Pompano Beach (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

MarineMax Brand is looking for a Service Coordinator/Administrator in Pompano Beach, FL, to enhance communication between customers and the service team. You will manage customer interactions, schedule services, and support the Service Manager.

The ideal candidate will exhibit strong communication skills and customer service orientation. This role is critical for ensuring customer satisfaction and timely service delivery in a fast-paced environment.

Responsibilities

• Provide support to the Service Manager and Customers through follow-up.
• Greet customers enthusiastically and determine appropriate team member.
• Schedule appointments for service drop-offs and mobile service.
• Communicate customer feedback to Service Manager and Service Advisors.

Job description

MarineMax Brand is looking for a Service Coordinator/Administrator in Pompano Beach, FL, to enhance communication between customers and the service team. You will manage customer interactions, schedule services, and support the Service Manager.

The ideal candidate will exhibit strong communication skills and customer service orientation. This role is critical for ensuring customer satisfaction and timely service delivery in a fast-paced environment.