Service Coordinator, Residential Rehabilitation

Sheppard Pratt; Catonsville (MD); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Tuition reimbursement

Generous paid-time-off

Employee assistance program

Job summary

Sheppard Pratt in Catonsville, MD, is seeking a Service Coordinator for the Residential Rehabilitation program. You will assess client needs, develop service plans, coordinate access to housing, health services, and community resources, and advocate for clients to secure entitlements.

The role is full-time, in-person with a fixed schedule, and requires a high school diploma or GED (bachelor’s preferred) plus a valid driver’s license.

Qualifications

• High school diploma or GED required with 1 year of related experience.
• Bachelor’s degree preferred and willingness to obtain additional certifications.
• Driver’s license with 3 points or less and access to insured vehicle.

Responsibilities

• Assess and monitor client needs and develop service plans.
• Connect clients to community services and resources and advocate for them.
• Assist with program enrollment and orientation.
• Coordinate appointments, transportation, housing and money management.
• Develop and assist with client medication management plan.
• Maintain accurate documentation and coordinate discharge planning.

Skills

Assess client needs

Develop service plans

Advocate for clients

Coordinate medical appointments

Medication management planning

Documentation

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Service Coordinator, Residential Rehabilitation

• Posted on October 9, 2026

Locations

Showing 1 location

Catonsville, MD 21228, USA

• On-site
• Rate : $20.95 USD per hour
• Case Management - Unlicensed
• Full-Time
• Requisition #: SERVI013154

Description

Schedule: Monday through Friday, 9am to 5pm | Job Location Type: In Person

Residential Rehabilitation Program (RRP) services are designed for individuals with serious mental illness who have difficulty maintaining housing. Our team helps individuals obtain housing, employment, mental health services, and more.

What to expect.

This is a direct care opportunity to provide support for mental health treatment. You will assess and monitor client needs, develop service plans, connect clients to community services and resources, and advocate for your clients as necessary.

Additional responsibilities will include:

• Assisting clients through program enrollment and orientation.
• Coordinating client medical appointments, transportation, housing, money management, etc.
• Developing and assisting with client medication management plan.
• Obtaining and maintaining entitlements for clients.
• Maintaining accurate and complete documentation.
• Developing and coordinating transitions plans and program discharge

What you’ll get from us.

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

• A commitment to ongoing training and education, including a robust tuition reimbursement program.
• Generous paid-time-off and flexible scheduling.
• Complimentary employee assistance program.
• And more!

This position has a flat pay rate of $20.95/hr.

What we need from you.

• A high school diploma or GED and 1 year of related experience.
• A bachelor’s degree is preferred.
• The willingness to obtain additional certifications and trainings as required.
• A driver’s license with 3-points or less and access to an insured vehicle.
• Must have availability to work days, nights, weekends, and holidays depending upon need of the program.

WHY SHEPPARD PRATT? At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individual’s facing life’s challenges. Join us and be a part of a mission that changes lives!

Licenses & Certifications

Required

Driver's License

Qualifications

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.