Service Coordinator-Princeton Court

National Church Residences; Atlanta (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical & Rx

Dental & Vision

Life Insurance

Disability Insurance

Voluntary benefits

FSA for Dependent Care

Transportation & Parking

EAP & Well-Being

Retirement Program

Tuition Reimbursement

PTO & Holidays

Job summary

National Church Residences in College Park, GA is seeking Service Coordinators to advance better living and care for seniors. This full-time role supports residents by coordinating programs, advocating, and connecting with community services.

Typical schedule is Monday through Friday 8am-5pm at 3633 Howard Drive. A Bachelor's in social work is preferred; 2+ years of social services experience are valued. Competitive pay and comprehensive benefits are offered.

Qualifications

• Bachelor's degree in social work or related field preferred.
• Two or more years delivering social services to elderly/family populations preferred.
• Knowledge of supportive services and local community resources.

Responsibilities

• Advocate, organize, problem-solve and deliver results for residents.
• Coordinate programs and activities for residents.
• Serve as liaison to community agencies and seek new services for residents.
• Identify low-cost service providers and negotiate discounts.
• Engage residents to identify needs and refer to community agencies.
• Develop a resource directory of state/local service providers.
• Sponsor educational events on health care, agency support, life skills and referrals.
• Provide quality customer service and assist with basic needs.
• Assist residents in accessing services like housekeeping, meals, transportation, personal services, financial assistance, day care counseling.
• Monitor and relay feedback from residents and families.
• Manage internal and external relationships with appropriate communication.

Skills

Advocacy

Coordination

Community liaison

Problem solving

Customer service

Resident referrals

Education

Bachelor's degree in social work

Job description

Job Description:

Competitive Pay - Awesome Benefits!

Work Type: Full time -40 hours a week

Schedule: Monday thru Friday, between the hours of 8am and 5pm

Location: 3633 Howard Drive College Park, GA 30337

Princeton Court-116 units- located in College Park, GA is a senior apartment community with a team of property management professionals that are unmatched in the area!

National Church Residences is the nation's largest provider of affordable senior housing and health care services.

We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!

Key Responsibilities

• Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served
• Assume responsibility for coordinating programs and activities for residents
• Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.
• Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary
• Develop a Resource Directory that includes a listing of state and/or local service providers
• Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
• Provide quality customer service to all residents, addressing concerns and assisting with basic needs
• Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling
• Monitor, document, and relay any feedback or concerns from residents and their families
• Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills

Qualifications

Education: Bachelor's degree in social work or a related field preferred.

Experience:

• Two or more years of experience delivering social services to elderly and/or family populations preferred.
• Working knowledge of supportive services and local community resources.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

In return, National Church Residences offers an excellent total reward package that includes:

• Medical & Rx- 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.
• Dental&Vision coverage for you and your family with Nationwide providers.
• Company providedLife & ADD insurance and Disability coverage.
• Voluntary benefits such as Life & ADD for you and your family, Accident Insurance,Hospital Indemnity,Critical Illness, andPet Coverage.
• Flexible Spending Accountsfor Dependent Care (with company match) and Transportation & Parking .
• Well-being Programs including an enhanced EAP with mental health and work-life support,tobacco cessation, andWell-Being Your Way which offers up to $1000/year in rewards & reimbursements!
• 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over timeand an_additional_company match up to 5% when you contribute your own funds!
• Reimbursement for Tuition expenses.
• Paid Time Off (PTO) and9 paid Holidays.

*Programs vary depending on Full Time, Part Time or Contingent Status.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.