Service Coordinator I - Alexandra Apartments

nationalchurchresidences; Belmont (VA); On-site; USD 46,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Parental Leave

Life & Disability Insurance

Flexible Spending Accounts

Tuition Reimbursement

PTO & Holidays

Well-being Programs

Job summary

National Church Residences is seeking Service Coordinators to advance better living and care for seniors in our communities. You will advocate for residents, coordinate programs, and serve as a liaison to community agencies while identifying low-cost services and referrals.

Responsibilities include engaging residents, developing resource directories, sponsoring health and life-skills events, and ensuring quality customer service and support across housing, meals, transportation, and personal

Qualifications

• Bachelor's degree in social work or a related field preferred.
• Two+ years of experience delivering social services to elderly and/or family populations preferred.
• Working knowledge of supportive services and local community resources.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Responsibilities

• Advocate, organize, problem-solve, and deliver results for residents.
• Coordinate programs and activities for residents.
• Liaise with community agencies and seek out new services for residents.
• Engage residents to identify needs and make referrals to services.
• Develop a Resource Directory of state/local providers.
• Sponsor educational events on health care, services, and life skills.
• Provide quality customer service and assist with basic needs.
• Assist residents with housing services, meals, transportation, and financial aid.
• Monitor and relay feedback from residents and families.
• Manage internal and external relationships with effective communication.

Skills

Advocacy

Organizational skills

Problem solving

Resident services

Community resources

Education

Bachelor's degree in social work or related field

Job description

Job Description:

Competitive Pay - Awesome Benefits!

Work Type: Full time - 40 hours per week

Pay: $22.90 per hour

Alexandra Apartments - 83 units located in Cincinnati, Ohio located in is a senior apartment community with a team of property management professionals that are unmatched in the area!

National Church Residences is the nation's largest provider of affordable senior housing and health care services.

We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!

Key Responsibilities

• Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served
• Assume responsibility for coordinating programs and activities for residents
• Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.
• Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary
• Develop a Resource Directory that includes a listing of state and/or local service providers
• Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
• Provide quality customer service to all residents, addressing concerns and assisting with basic needs
• Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling
• Monitor, document, and relay any feedback or concerns from residents and their families
• Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills

Qualifications

• Education: Bachelor's degree in social work or a related field preferred.
• Two or more years of experience delivering social services to elderly and/or family populations preferred.
• Working knowledge of supportive services and local community resources.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

In return, National Church Residences offers an excellent total reward package that includes:

• Medical & Rx - 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account
• Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support
• Parental Leave paid at 100% for four weeks
• Coverage begins first of the month following your date of hire!
• Dental & Vision coverage for you and your family with Nationwide providers
• Company provided Life & ADD insurance and Disability coverage
• Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage
• Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking
• Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
• 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
• Reimbursement for Tuition expenses
• Paid Time Off (PTO) and 9 paid Holidays

Programs vary depending on Full Time, Part Time or Contingent Status

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.