Service Coordinator-True Light Haven

National Church Residences; Atlanta (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical & Rx

Dental & Vision

Life & ADD

Disability

Voluntary benefits

Job summary

National Church Residences in Atlanta, GA is seeking Service Coordinators to advance better living and care for seniors. You will advocate, organize, problem-solve, and deliver results for residents while coordinating programs and activities.

As a liaison to community agencies, you will identify low-cost services, develop a Resource Directory, and sponsor health and life-skills events. Excellent customer service and stakeholder management are essential.

Qualifications

• Bachelor’s degree in social work or a related field preferred.
• Two or more years delivering social services to elderly and/or family populations preferred.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Responsibilities

• Advocate, organize, problem-solve and deliver results for residents.
• Coordinate programs and activities for residents.
• Serve as a liaison to community agencies and network with service providers.
• Identify low-cost service providers and negotiate discounts.
• Engage residents to identify needs and make referrals to services.
• Develop a Resource Directory of state/local service providers.
• Sponsor educational events on health care, agency support, life skills and referrals.
• Provide quality customer service and assist residents with basic needs.
• Assist residents in obtaining community services such as housing, meals, transportation and day-to-day support.
• Monitor and relay feedback from residents and families.
• Manage internal and external relationships with professional communication.

Skills

advocacy

organize

problem-solve

results

liaison

networking

engage residents

resource directory

educational events

customer service

residents assistance

communication

Education

Bachelor’s degree in social work or related field

Job description

Job Description:

Competitive Pay – Awesome Benefits!

Work Type: Full time -40 hours a week

Schedule: Monday thru Friday, between the hours of 8am and 5pm

Location: 295 Penelope Drive NW Atlanta, GA 30314

True Light Haven-124 units- located in Atlanta GA is a senior apartment community with a team of property management professionals that are unmatched in the area!

National Church Residences is the nation’s largest provider of affordable senior housing and health care services.

We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!

Key Responsibilities

• Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served

• Assume responsibility for coordinating programs and activities for residents

• Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.

• Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary

• Develop a Resource Directory that includes a listing of state and/or local service providers

• Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.

• Provide quality customer service to all residents, addressing concerns and assisting with basic needs

• Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling

• Monitor, document, and relay any feedback or concerns from residents and their families

• Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills

Qualifications

Education: Bachelor’s degree in social work or a related field preferred.

Experience

• Two or more years of experience delivering social services to elderly and/or family populations preferred.

• Working knowledge of supportive services and local community resources.

• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

In return, National Church Residences offers an excellent total reward package that includes:

• Medical & Rx– 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.

• Dental&Vision coverage for you and your family with Nationwide providers.

• Company providedLife & ADD insurance and Disability coverage.

• Voluntary benefits such as Life & ADD for you and your family, AccidentInsurance,HospitalIndemnity,CriticalIllness, andPet Coverage.

• Flexible Spending Accountsfor Dependent Care (with company match) and Transportation & Parking .

• Well-being Programs including an enhanced EAP with mental health and work-lifesupport,tobaccocessation, andWell-Being Your Way which offers up to $1000/year in rewards & reimbursements!

• 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over timeand an_additional_company match up to 5% when you contribute your own funds!

• Reimbursement for Tuition expenses.

• Paid Time Off**(PTO) and9 paid Holidays.**

*Programs vary depending on Full Time, Part Time or Contingent Status.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.