Service Coordinator-Sweetwater Point

National Church Residences; Douglasville (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical & Rx

Dental & Vision

Life Insurance

Disability insurance

Voluntary benefits

Flexible Spending Accounts

Well-being Programs

Retirement Program

Tuition Reimbursement

Paid Time Off & Holidays

Job summary

National Church Residences seeks Service Coordinators to join its Douglasville team. This full-time role supports seniors by coordinating programs, resources, and services, while advocating for residents and building community links.

Work Mon-Fri, 8am-5pm, at 6125 Stewart Parkway. Benefit-rich package includes medical, dental, vision, life, disability, and wellness programs with PTO and holidays.

Qualifications

• Bachelor’s degree in social work or related field preferred.
• Two or more years of experience delivering social services to elderly and/or family populations preferred.
• Working knowledge of supportive services and local community resources.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Responsibilities

• Advocate, organize, problem-solve and deliver results for residents.
• Coordinate programs and activities for residents.
• Liaise with community agencies and network with service providers; identify low-cost services and discounts.
• Engage residents to identify needs and refer to community resources.
• Develop a Resource Directory of state/local service providers.
• Sponsor educational events on health care, agency support, life skills and referrals.
• Provide quality customer service and address resident concerns.
• Assist residents in accessing community services like housekeeping, meals, transportation, and financial assistance.
• Monitor and relay feedback from residents and families.
• Manage internal and external relationships with effective communication.

Skills

Advocacy

Organization

Problem-solving

Resident relations

Communication

Education

Bachelor’s degree in social work or related field

Job description

Job Description:

Competitive Pay – Awesome Benefits!

Work Type: Full time -40 hours a week

Schedule: Monday thru Friday, between the hours of 8am and 5pm

Location: 6125 Stewart Parkway Douglasville, GA 30135

Sweetwater Point-96 units- located in Douglasville, GA is a senior apartment community with a team of property management professionals that are unmatched in the area!

National Church Residences is the nation’s largest provider of affordable senior housing and health care services.

We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!

Key Responsibilities

• Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served

• Assume responsibility for coordinating programs and activities for residents

• Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.

• Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary

• Develop a Resource Directory that includes a listing of state and/or local service providers

• Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.

• Provide quality customer service to all residents, addressing concerns and assisting with basic needs

• Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling

• Monitor, document, and relay any feedback or concerns from residents and their families

• Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills

Qualifications

Education: Bachelor’s degree in social work or a related field preferred.

Experience:

• Two or more years of experience delivering social services to elderly and/or family populations preferred.

• Working knowledge of supportive services and local community resources.

• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

In return, National Church Residences offers an excellent total reward package that includes:

• Medical & Rx– 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.

• Dental&Vision coverage for you and your family with Nationwide providers.

• Company providedLife & ADD insurance and Disability coverage.

• Voluntary benefits such as Life & ADD for you and your family, AccidentInsurance,HospitalIndemnity,CriticalIllness, andPet Coverage.

• Flexible Spending Accountsfor Dependent Care (with company match) and Transportation & Parking .

• Well-being Programs including an enhanced EAP with mental health and work-lifesupport,tobaccocessation, andWell-Being Your Way which offers up to $1000/year in rewards & reimbursements!

• 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over timeand an_additional_company match up to 5% when you contribute your own funds!

• Reimbursement for Tuition expenses.

• Paid Time Off**(PTO) and9 paid Holidays.**

*Programs vary depending on Full Time, Part Time or Contingent Status.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.