Service Coordinator - NICU

Mount Carmel Health System; Westerville (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Mount Carmel Health System in Ohio seeks a Service Coordinator to provide administrative and clerical support within designated areas, helping plan and coordinate equipment, supplies, and environmental issues in line with organizational policies.

The role emphasizes effective communication, independence, and strong organizational skills as you support patients, staff, and services, with opportunities to grow through the Mount Carmel Unit Coordinator Training Program.

Qualifications

• High school diploma or equivalent.
• Effective communication skills.
• Self-motivated, independent, organized and able to prioritize work.
• Ability to complete the Mount Carmel Unit Coordinator Training Program.

Responsibilities

• Provide administrative support: office tasks, scheduling, payroll and routine departmental administration.
• Develop and maintain an inventory control system for department supplies/equipment.
• Facilitate improvements in patient services, staff/physician relationships, and the working environment.
• Coordinate service requests and communications to customers via email, voicemail, written correspondence, meetings, etc.

Skills

Effective communication

Organizational skills & prioritization

Education

High school diploma

Job description

Employment Type

Full time

Description

At Mount Carmel, we work to continuously inspire one another. Here, all are welcome. It is this culture of humility and compassion that sets Mount Carmel apart. We see the big picture and do the right thing. That means a dedication to the well-being our both our colleagues and the patients they serve.

Our Clinical Support colleagues support our mission in a variety of ways. Their compassion and commitment to collaborative excellence positively impacts our patients and the communities we serve. This is what truly sets Mount Carmel apart. In return, Mount Carmel provides excellent learning and growth opportunities, excellent benefits and opportunities to succeed.

The Service Coordinator provides administrative and clerical support to designated areas; assists in the planning, development, implementation and coordinator of equipment, supplies and environmental issues; functions within the standards, policies, procedures and guidelines of the Organization.

Responsibilities

• Assists with administrative activities necessary for supporting the department including office organization, filing, typing, and routine departmental administration including scheduling and payroll.
• Develops, implements, and maintains an inventory control system for department supplies/equipment which will include:
• Takes responsibility to facilitate improvements in patient services, staff/physician relationships, and the working environment.
• Coordinates service requests, telephone requests and information to customers using appropriate form of communication (e.g. electronic mail, voice mail, written correspondence, meetings, etc.).

Requirements / Qualifications

• High school graduate or equivalent
• Effective communication skills
• Self-motivated, independent, organized and able to prioritize work
• Ability to successfully complete the Mount Carmel Unit Coordinator Training Program

Discovering opportunities, support and excellence – all while making a real difference in patients’ lives – begins at Mount Carmel. Find a new beginning and advance your career with us.

Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, sexual orientation, or physical ability.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.