Service Coordinator: ISP & Transition Specialist

HopeTree Family Services; Bon Air (VA); Presencial; USD 42.000 - 65.000; A tiempo parcial

Descripción de la vacante

HopeTree Family Services in Bon Air, Virginia is seeking a Service Coordinator to support ISP-related work, authorizations, and communication with partners. This role is cross-trained in billing and payee functions and does not supervise staff.

A bachelor's degree in a related field is preferred, with familiarity in WaMS and IDD systems advantageous. The position emphasizes accurate documentation, collaboration with residential teams, and adherence to confidentiality.

Formación

• Bachelor's degree in human services, social services, healthcare administration, business, or related field preferred; associate degree or equivalent experience may be considered.
• Experience with individuals with IDD, residential services, case management, or service coordination preferred.
• Familiarity with WaMS, ISPs, Part V documentation, authorizations, or similar systems preferred; training provided.

Responsabilidades

• Perform assigned service-coordination activities under supervision of Senior Service Coordinator.
• Develop proficiency in WaMS, ISP requirements, Part V documentation, and service authorizations.
• Assist with preparation, entry, submission, tracking, and follow-up of authorizations and ISP/Part V documentation.
• Support admissions, enrollment, transitions, discharge planning, trackers, records, and stakeholder follow-up.
• Cross-train in enrollment, billing support, Medicaid renewals, and related functions.
• Provide education and coaching regarding ISP goals and relationships to services and notes.
• Collaborate with residential leadership to implement each ISP and ensure documentation quality.

Conocimientos

Communication skills

Documentation

Data entry

Educación

Bachelor's degree or equivalent in human services or related field

Herramientas

WaMS

EHR / HRIS

Microsoft Office

Descripción del empleo

HopeTree Family Services in Bon Air, Virginia is seeking a Service Coordinator to support ISP-related work, authorizations, and communication with partners. This role is cross-trained in billing and payee functions and does not supervise staff.

A bachelor's degree in a related field is preferred, with familiarity in WaMS and IDD systems advantageous. The position emphasizes accurate documentation, collaboration with residential teams, and adherence to confidentiality.