Service Coordinator: ISP, Admissions & Billing Support

Hopetree-Family-Services-1; Bon Air (VA); On-site; USD 46,000 - 49,000; Full time

Job summary

Hopetree Family Services in Bon Air, VA is seeking a Service Coordinator to perform person-centered service-coordination activities, including ISP-related work, authorizations, documentation, admissions and transitions, and partner communication.

The ideal candidate will have a Bachelor’s degree in human services or related field, experience with IDD, and familiarity with WaMS or similar systems; training will be provided. This is a full-time, on-site role with competitive salary.

Qualifications

• Bachelor's degree in human services, social services, healthcare administration, business, or related field.
• An associate degree or equivalent combination of education and relevant experience may be considered.
• Experience supporting individuals with intellectual or developmental disabilities, residential services, case management, or related work is preferred.

Responsibilities

• Perform service-coordination activities under the direction of the Senior Service Coordinator.
• Develop proficiency in WaMS, ISP requirements, Part V documentation, and authorizations.
• Assist with preparation, entry, submission, tracking, and follow-up of authorizations and ISP/Part V documentation.
• Support admissions, enrollment, transitions, discharge planning, trackers, records, and stakeholder follow-up.

Skills

Communication skills

Documentation abilities

Time management

Education

Bachelor's degree in human services or related field

Associate degree or equivalent combination

Tools

WaMS

HRIS timekeeping

Electronic Health Records (EHR)

Job description

Hopetree Family Services in Bon Air, VA is seeking a Service Coordinator to perform person-centered service-coordination activities, including ISP-related work, authorizations, documentation, admissions and transitions, and partner communication.

The ideal candidate will have a Bachelor’s degree in human services or related field, experience with IDD, and familiarity with WaMS or similar systems; training will be provided. This is a full-time, on-site role with competitive salary.