Service Coordinator I - Neighborhood Living Program

UPMC; Northern (KY); Hybrid; USD 40,000 - 56,000; Full time

Benefits offered by this job

Sign-on bonus $3,000

Job summary

UPMC's Neighborhood Living Program is dedicated to supporting the unsheltered behavioral health population across Allegheny County, drawing on nearly 30 years of service and a deep commitment to community well-being. As a Service Coordinator, you’ll assess, plan, coordinate care, and connect individuals to housing, relationships, and employment supports.

The role centers on recovery-oriented practices, requires strong collaboration with families and service networks, and involves routine

Responsibilities

• Service Coordination: Advocate for access, ensure monthly contact, facilitate service planning.
• Assessment & Evaluation: Assess strengths/needs, evaluate services, review cases.
• Relationship Management: Build relationships with individuals/support networks, be primary resource for families.
• Training & Development: Attend trainings fosters agency culture, coordinate mental health services.
• Community Engagement: Promote service planning, maintain resource catalog, encourage recovery/inclusion.
• Record Keeping & Compliance: Keep accurate records, provide culturally competent services.
• Direct Service: Spend 55%+ time on direct service, participate in on-call service.

Job description

TheNeighborhood Living Programbrings nearly 30 years of dedicated service to the unsheltered behavioral health population of Allegheny County, offering a wealth of experience and a deep commitment to supporting the community.

As a Service Coordinator, you’ll play a pivotal role in transforming the lives of individuals with serious mental health diagnoses. Your key responsibilities will include conducting assessments, developing service plans, coordinating care, making referrals, and re-evaluating clients to ensure their stability in relationships, housing, and employment. This dynamic role is deeply rooted in the Agency’s vision, mission, and core values, embracing mental health Recovery Principles and always championing a recovery-oriented approach.

This position is eligible for a sign-on bonus of $3,000 for an 18-month work commitment!

Responsibilities:

• Service Coordination:Advocate for access, ensure monthly contact, facilitate service planning.

• Assessment & Evaluation: Assess strengths/needs, evaluate services, review cases.

• Relationship Management: Build relationships with individuals/support networks, be primary resource for families.

• Training & Development: Attend trainings fosters agency culture, coordinate mental health services.

• Community Engagement: Promote service planning, maintain resource catalog, encourage recovery/inclusion.

• Record Keeping & Compliance: Keep accurate records, provide culturally competent services.

• Direct Service: Spend 55%+ time on direct service, participate in on-call service.