Service Coordinator I - Neighborhood Living Program

UPMC; East McKeesport (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Sign-on bonus $3,000

Job summary

UPMC seeks a Service Coordinator to transform the lives of individuals with serious mental health diagnoses in Allegheny County. You will conduct assessments, develop service plans, coordinate care, make referrals, and re-evaluate clients to support stability in housing, relationships and employment.

This role emphasizes a recovery-oriented approach, monthly contact, and active engagement with families and supports. A sign-on bonus of $3,000 is offered for an 18-month commitment.

Responsibilities

• Service Coordination: Advocate for access, ensure monthly contact, facilitate service planning.
• Assessment & Evaluation: Assess strengths/needs, evaluate services, review cases.
• Relationship Management: Build relationships with individuals/support networks, be primary resource for families.
• Training & Development: Attend trainings fosters agency culture, coordinate mental health services.
• Community Engagement: Promote service planning, maintain resource catalog, encourage recovery/inclusion.
• Record Keeping & Compliance: Keep accurate records, provide culturally competent services.
• Direct Service: Spend 55%+ time on direct service, participate in on-call service.

Job description

TheNeighborhood Living Program brings nearly 30 years of dedicated service to the unsheltered behavioral health population of Allegheny County, offering a wealth of experience and a deep commitment to supporting the community.

As a Service Coordinator, you’ll play a pivotal role in transforming the lives of individuals with serious mental health diagnoses. Your key responsibilities will include conducting assessments, developing service plans, coordinating care, making referrals, and re-evaluating clients to ensure their stability in relationships, housing, and employment. This dynamic role is deeply rooted in the Agency’s vision, mission, and core values, embracing mental health Recovery Principles and always championing a recovery-oriented approach.

This position is eligible for a sign-on bonus of $3,000 for an 18-month work commitment!

Responsibilities

• Service Coordination: Advocate for access, ensure monthly contact, facilitate service planning.

• Assessment & Evaluation: Assess strengths/needs, evaluate services, review cases.

• Relationship Management: Build relationships with individuals/support networks, be primary resource for families.

• Training & Development: Attend trainings fosters agency culture, coordinate mental health services.

• Community Engagement: Promote service planning, maintain resource catalog, encourage recovery/inclusion.

• Record Keeping & Compliance: Keep accurate records, provide culturally competent services.

• Direct Service: Spend 55%+ time on direct service, participate in on-call service.