Service Coordinator I (Blended Case Management)

UPMC; Erie (Erie County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Sign-on bonus $3,000

Educational loan repayment up to $45,0

Total Rewards Program

Job summary

UPMC Western Behavioral Health at Safe Harbor seeks a Service Coordinator I to support Blended Case Management, coordinating services to help individuals achieve health and personal goals in an ambulatory, community-based setting.

This role involves assessment, service planning, advocacy, and connecting clients with community resources; schedule Monday–Friday 8:30am–5:00pm with on-call rotations. A sign-on bonus of $3,000 is offered.

Qualifications

• Bachelor’s degree in the fields listed (pending graduates welcome)
• Valid driver’s license
• Clearances: Act 31, Act 33, Act 34, Act 73

Responsibilities

• Coordinates mental health services, promoting recovery through advocacy and independent judgment.
• Develops and implements comprehensive service plans with individuals, families and support systems.
• Facilitates interdisciplinary meetings to ensure needs are met and services are accessible.
• Provides support connecting individuals with internal and external resources.
• Maintains accurate records, participates in training, and stays current on recovery-oriented practices.

Skills

Advocacy

Care coordination

Assessment & planning

Interdisciplinary collaboration

Education

Bachelor's degree in social sciences or related field

Job description

Do you have a desire to coordinate, advocate, and facilitate services to help individuals achieve their health, social, and personal goals efficiently and effectively? Do you enjoy an ambulatory, community, and flexible work environment? Are you an individual with a bachelor’s degree with major course work in sociology, social welfare, psychology, gerontology, anthropology, other related social sciences, criminal justice, theology, nursing, counseling, or education? UPMC Western Behavioral Health at Safe Harbor is seeking a passionate Service Coordinator I to support our vibrant Blended Case Management team!

Blended Case Management (BCM) is a supportive, individualized service that helps children, adolescents, and adults with mental health or behavioral challenges access community resources, coordinate care, and achieve personal recovery goals.

As a Service Coordinator I, you will provide comprehensive case management services that focus on assessment and service planning, care coordination, advocacy, monitoring and evaluation, crisis and safety planning, education and support, and connecting individuals to community programs, resources, and services as needed. Working collaboratively with individuals and their support systems, you will help identify needs, remove barriers, and address social determinants of health through a recovery-oriented approach that integrates mental health and overall health care. Your efforts will center on developing targeted, measurable, and achievable goals that promote stability, independence, and success while empowering individuals to believe that recovery is possible and within reach for everyone.

This position is eligible for the Erie County Human Services Cohorts (HSC) Initiative! This program is focused on growing and retaining the workforce for local agencies addressing mental health, substance use disorders, and social drivers of health. Designed to strengthen the county’s behavioral health system, this program offers incredible benefits, including up to $45,000 in educational loan repayment, a $5,000 stipend and access to cohort sessions for skill-building and networking!

Key Information:

• Schedule: Ambulatory Monday- Friday 8:30am to 5:00pm with occasional flexibility to work non-traditional hours to meet the needs of clients.
• On Call: Availability Required for weekends, holidays, and evenings in a rotating system
• Requirements:
  • Must have a completed bachelor's degree in above mentioned fields (pending graduates welcome to apply!)
  • Valid driver's license
  • Clearances: Act 31, Act 33, Act 34, Act 73
• Must be able to meet conditions of mandatory agency offered training post hire by determined deadlines

At Safe Harbor we’re proud to offer a supportive and nurturing work environment where your professional growth is a top priority. OurTotal Rewards Programgoes beyond healthcare, providing comprehensive benefits to support your overall well-being. To further invest in your future, we are excited to offer a sign-on bonus of $3,000! If you’re passionate about making a real, tangible difference in the lives of those in our community, we warmly invite you to

Responsibilities:

• Coordinates mental health services, leading advocacy and promoting recovery through independent judgment and discretion.
• Develop and implement comprehensive service plans in collaboration with individuals, families and support systems.
• Facilitates interdisciplinary meetings, ensuring individuals needs are met and services are accessible.
• Provide support connecting individuals with internal and external resources.
• Maintain accurate records, participate in training and stay up to date on best practices and recovery-orientated services.