Acute Service Coordinator I

UPMC; Northern (KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

UPMC is seeking an Acute Service Coordinator I to provide mental health service coordination for individuals experiencing chronic homelessness with a serious mental health diagnosis, supporting housing stability and community reintegration. The role is field-based and emphasizes recovery-oriented practices across housing, relationships, and employment.

This position includes a sign-on bonus of $3,000 for an 18-month commitment and requires coordination of intake, service planning, and resource

Qualifications

• Experience coordinating housing and health services for individuals.
• Ability to collaborate with treatment/service teams across disciplines.
• Strong cultural competency and engagement with diverse populations.
• Experience in intake, assessment, and service planning processes.

Responsibilities

• Coordinate housing and services across multiple life domains.
• Lead and collaborate with treatment/service teams.
• Build relationships with individuals and their support networks.
• Attend trainings and maintain documentation in medical records.

Skills

Case management

Interdisciplinary collaboration

Cultural competency

Intake coordination

Tools

EPIC EMR

Job description

The Acute Service Coordinator I provides mental health service coordination, according to the level of need, to a population of individuals considered chronically homeless with a serious mental health diagnosis and in need of housing. The primary function of Service Coordination is to provide professional assessment, assist with locating housing, service planning, service coordination, referral, and re-evaluation services required for a safe and healthy community life which is manifested through stability in relationships, housing, and employment. This is done in accordance with the Agency's vision, mission, and values, and emerging mental health Recovery Principles. This position provides an essential recovery orientation and is a field-based position.

This position is eligible for a sign-on bonus of $3,000 for an 18-month work commitment!

Responsibilities:

Intake and Coordination

• Coordinate housing and services across multiple life domains
• Lead and collaborate with treatment/service teams
• Build relationships with individuals and their support networks

Assessment and Service Planning

• Assess strengths and needs collaboratively
• Develop and document comprehensive service plans
• Facilitate interdisciplinary service planning meetings

Resource Linkage and Advocacy

• Identify, link, and coordinate resources
• Provide culturally competent services
• Maintain a catalog of community resources
• Advocate for individuals' needs

Training and Documentation

• Attend training programs for best practices
• Maintain contact during hospitalizations and transitions
• Keep accurate records in EPIC
• Ensure compliance with regulations