Service Coordinator II - Jefferson Chase and Woodland Valley

National Church Residences; West Orange (NJ); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Medical & Rx – multiple plans

Dental & Vision coverage

Life & ADD insurance

Flexible Spending Accounts

Paid Time Off + Holidays

Retirement program with company match

Tuition reimbursement

Job summary

National Church Residences seeks a Service Coordinator II to support residents at Jefferson Chase (Oak Ridge) and Woodland Valley (West Orange). This full-time role coordinates programs, advocates for residents, and connects seniors with community services and discounts.

You will develop resource directories, sponsor health and life-skills events, and ensure high-quality customer service while addressing resident and family feedback. A social-work background is preferred.

Qualifications

• Two or more years of experience delivering social services to elderly and/or family populations preferred.
• Working knowledge of supportive services and local community resources.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.

Responsibilities

• Advocate, organize, problem-solve, and deliver measurable results for residents.
• Coordinate programs and activities for residents.
• Serve as a liaison to community agencies and network with service providers.
• Identify low-cost providers and negotiate discounts.
• Engage residents to identify needs and refer to agencies as needed.
• Develop a Resource Directory of service providers.
• Sponsor educational events on health care, life skills and referrals.
• Provide quality customer service to residents and assist with basic needs.
• Assist residents in accessing community services such as housekeeping, meals, transportation, personal services, and financial assistance.
• Monitor and relay feedback from residents and families.
• Manage internal and external relationships with strong communication skills.

Skills

Advocacy

Organization

Problem solving

Customer service

Education

Bachelor’s degree in social work or related field

Job description

## Service Coordinator II - Jefferson Chase and Woodland ValleyApply: Oak Ridge, New Jersey: West Orange, New Jersey: Full time: Posted Today: 20260911-11580# **Job Description:****Competitive Pay – Awesome Benefits!** **Work Type:** **Full Time– 40 hours per week****Pay: $24.41 per hour****Locations:****Jefferson Chase - 50 units, 5782 Berkshire Valley Rd., Oak Ridge, NJ 07438****Woodland Valley - 58 units, 115 Woodland Ave., West Orange, NJ 07052** Senior apartment communities with a team of property management professionals that are unmatched in the area!**National Church Residences** is the nation’s largest provider of affordable senior housing and health care services.**We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!****Key Responsibilities*** Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served* Assume responsibility for coordinating programs and activities for residents* Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.* Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary* Develop a Resource Directory that includes a listing of state and/or local service providers* Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.* Provide quality customer service to all residents, addressing concerns and assisting with basic needs* Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling* Monitor, document, and relay any feedback or concerns from residents and their families* Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills**Qualifications****Education:** Bachelor’s degree in social work or a related field preferred.**Experience:*** Two or more years of experience delivering social services to elderly and/or family populations preferred.* Working knowledge of supportive services and local community resources.* Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.**In return, National Church Residences offers an excellent total reward package that includes:*** **Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family** + **Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account** + **Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support** + **Parental Leave paid at 100% for four weeks** + **Coverage begins first of the month following your date of hire!*** **Dental & Vision coverage for you and your family with Nationwide providers*** **Company provided Life & ADD insurance and Disability coverage*** **Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage*** **Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking*** **Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!*** **3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an*****additional*****company match up to 5% when you contribute your own funds!*** **Reimbursement for Tuition expenses*** **Paid Time Off (PTO) and 9 paid Holidays****\\*Programs vary depending on Full Time, Part Time or Contingent Status #jointhemission2****All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.**