Service Coordinator: Heavy Equipment & Tech Support

Relevant Solutions; Indianapolis, Northern (IN, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Relevant Industrial is seeking a Service Coordinator to ensure the execution and delivery of technical support for rotating equipment. You will communicate with customers and distributors, manage orders, and assist in coordinating between sales and management to meet service goals.

The role emphasizes maintaining accurate records, updating technical documentation, and contributing to business growth while supporting a collaborative team environment in Indianapolis, IN.

Qualifications

• Strong problem-solving skills required.
• Excellent written and verbal communication with customers and distributors.
• Ability to interpret orders, pricing, and stock information.

Responsibilities

• Handle general order intake and response to inquiries from customers and distributors.
• Track shipments, inventory issues, and back orders to ensure timely fulfillment.
• Coordinate between customers, sales and management to support service needs.

Skills

Problem solving

Customer service

Communication

Education

High school diploma or equivalent

Five years experience in heavy equipment industry

Three years in customer service

One year in mining/construction

Job description

Relevant Industrial is seeking a Service Coordinator to ensure the execution and delivery of technical support for rotating equipment. You will communicate with customers and distributors, manage orders, and assist in coordinating between sales and management to meet service goals.

The role emphasizes maintaining accurate records, updating technical documentation, and contributing to business growth while supporting a collaborative team environment in Indianapolis, IN.