Service Coordinator - Global Services

Delta Electronics Americas; Plano (TX); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Life at Delta

Job summary

Delta Electronics Americas is seeking a meticulous Service Coordinator to support Project Management Operations. You will coordinate shipments of equipment and materials to project sites, track inventory in real time, and manage returns.

The role requires a proactive planner who thrives in a fast-paced environment and collaborates with Project Managers to guarantee project readiness. Minimum qualifications include an Associate degree in Electronics or Project Management, or related discipline,

Qualifications

• Associates Degree in Electronics or Project Management Certification or related discipline.
• 0+ years if Bachelor's Degree.
• 3+ years of industry experience coordinating field technicians.
• SAP Platform experience preferred.

Responsibilities

• Review and process daily order intake requests and ensure accurate entry into tracking systems.
• Prepare, coordinate, and ship equipment and materials to project sites.
• Provide timely shipment confirmations and tracking updates to stakeholders.
• Manage return shipments, including creating and distributing return labels.
• Maintain accurate, real-time tracking of all equipment and inventory.
• Conduct weekly inventory audits and identify replenishment needs.
• Coordinate ordering of tools, materials, and merchandise as needed.
• Inspect returned equipment for condition and report damages or missing items.
• Track equipment locations at all times across sites and shipments.
• Collaborate with Project Managers to ensure projects are prepared with equipment and materials.
• Maintain documentation in shared drives and tracking systems.
• Contribute to process improvements for logistics efficiency and inventory control.
• Process MRO purchase orders for assigned projects.
• Perform additional duties and special assignments as directed by management.

Skills

Organizational skills

Attention to detail

Education

Associates Degree in Electronics or Project Management Certification or related discipline

Tools

SAP Platform

Job description

Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Mobility, Automation, and Infrastructure.

About The Role

We are looking for a highly organized and proactive Service Coordinator to support our Project Management Operations team. This role is ideal for someone with experience in logistics, inventory management, shipping coordination, or operations support who thrives in a fast-paced, detail-driven environment.

The Service Coordinator plays a key role in ensuring equipment, tools, and materials are shipped accurately, tracked properly, and returned in good condition — directly supporting successful project execution and customer satisfaction.

Key Responsibilities

• Review and process daily order intake requests, ensuring accurate entry into tracking systems
• Prepare, coordinate, and ship equipment and materials to project sites
• Provide timely shipment confirmations and tracking updates to stakeholders
• Manage return shipments, including creating and distributing return labels
• Maintain accurate, real-time tracking of all equipment and inventory
• Conduct weekly inventory audits and identify replenishment needs
• Coordinate ordering of tools, materials, and merchandise as needed
• Inspect returned equipment for condition and completeness; report damaged or missing items
• Track equipment locations at all times (project site, technician assignment, shipment status, return dates)
• Collaborate with Project Managers and Operations teams to ensure all projects are fully prepared with the equipment and materials needed to successfully execute project scope
• Maintain documentation accuracy within shared drives and tracking systems
• Contribute to process improvements that enhance logistics efficiency and inventory control
• Process MRO purchase orders for assigned projects.
• Perform additional duties and special assignments as directed by management.

Required

Minimum Qualifications

• Associates Degree in Electronics or Project Management Certification or related discipline is required
• 0+ years if Bachelor's Degree
• 3+ years of industry experience in coordination of field technicians

Pay Range

USD $23.00 - USD $25.00 /Hr.

Preferred Qualifications

SAP Platform experience

Benefit at Delta Electronics Americas

• Life at Delta

EEO Statement

Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.