Service Coordinator

Delta Electronics Americas; Plano (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Delta Electronics Americas is seeking a dedicated Installation Services Coordinator to effectively coordinate all service projects, tools, resources, and paperwork for field and installation jobs.

You will support project specialists, manage installation tools and calibrations, and ensure timely procurement and invoicing for service projects while representing Delta and Eltek to customers and third-party suppliers.

Qualifications

• Associate’s degree in Electronics or related discipline is required.
• Project Management Certification is preferred.
• Experience coordinating installation or field service projects is preferred.

Responsibilities

• Coordinate installation tools, job boxes, temporary systems and equipment for field projects.
• Oversee installation tool management, tracking, scheduling calibrations and availability.
• Process MRO purchase orders for assigned projects.
• Secure insurance certificates and required permits in line with project needs.
• Provide warranty-based customer assistance including battery replacements.
• Coordinate with invoicing to verify and process service project invoices.
• Procure project materials in a timely manner with Purchasing.
• Represent Delta Electronics Americas and Eltek to customers and suppliers.
• Perform additional duties as directed by management.

Skills

Coordination

Communication

Problem solving

Education

Associate’s degree in Electronics

Project Management Certification

Tools

Project tracking software

Job description

Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Mobility, Automation, and Infrastructure.

About the role:

The purpose of this position is to effectively coordinate all service projects, tools, resources, and paperwork involved with successfully fulfilling an Installation Services or Field Services jobs.

Key responsibilities:

• Support Project Specialists by coordinating and preparing installation tools, job boxes, temporary systems, and other necessary equipment for field projects.
• Oversee installation tool management, including maintaining tracking systems, scheduling calibrations, and ensuring availability.
• Process MRO purchase orders for assigned projects.
• Secure all required certificates of insurance and job permits in compliance with project requirements.
• Provide warranty-based customer assistance, including battery replacements.
• Coordinate with internal teams to verify and process invoices for service projects.
• Collaborate with the purchasing team to procure project materials in a timely manner.
• Serve as a professional representative of Delta and Eltek to customers, including third-party suppliers.
• Perform additional duties and special assignments as directed by management.

Minimum Qualifications:

Education:

Required:

• Associate’s degree in Electronics or Project Management Certification or related discipline is required

EEO Statement:

Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.