Manufacturing Sales Operations Coordinator

Delta Electronics Americas; Plano (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Delta Electronics Americas is seeking a proactive Sales Operations Specialist to drive revenue growth and deliver exceptional customer service. You will manage orders, coordinate shipments, and oversee returns while maintaining accurate inventory levels.

The role requires strong communication skills, financial acumen for AR, and proficiency with Excel and SAP. Bachelor's degree is preferred and bilingual ability is a plus.

Qualifications

• Strong sales and goal-setting abilities.
• Excellent interpersonal and communication skills.
• Proficiency in order management, shipping logistics, and returns.
• Solid understanding of inventory management and stock monitoring.
• Strong organization and time management for files, documents, and reports.
• Attention to detail and multitasking for client visits and events.
• Financial acumen for accounts receivable and billing issues.
• Proficiency with software/tools for sales, inventory, and account management (Excel, SAP).
• Bachelor’s degree highly preferred.

Responsibilities

• Develop and implement strategies to meet or exceed yearly sales targets, ensuring alignment with company objectives.
• Build and nurture strong relationships with clients by providing exceptional service, addressing their needs, and fostering long-term partnerships.
• Oversee the end-to-end process of order fulfillment, including accurate order entry, tracking shipments, and ensuring timely delivery.
• Handle product returns efficiently, ensuring compliance with company policies while maintaining positive customer experiences.
• Monitor and manage inventory levels within the HUB, ensuring stock availability and accuracy to support customer demands.
• Maintain organized records and prepare necessary reports to support sales, operations, and compliance requirements.
• Welcome clients during visits, organize itineraries, and coordinate conferences to ensure a seamless and professional experience.
• Monitor and process customer payments, resolve billing issues, and maintain up-to-date records of accounts receivable.

Skills

Sales targets

Client relationships

Order management

Shipping logistics

Inventory management

Time management

Billing & AR

Excel & SAP

Education

Bachelor's degree

Tools

Excel

SAP

Job description

Delta Electronics is a global innovator at the forefront of technologies powering the future. Since 1971, we’ve been leading the way in high-efficiency power and thermal management solutions. Today, we’re driving transformation across industries with smart, sustainable systems that enable everything from AI, industrial automation, and data centers to EV charging, renewable energy, and intelligent buildings.

Key Responsibilities

• Develop and implement strategies to meet or exceed yearly sales targets, ensuring alignment with company objectives.
• Build and nurture strong relationships with clients by providing exceptional service, addressing their needs, and fostering long-term partnerships.
• Oversee the end-to-end process of order fulfillment, including accurate order entry, tracking shipments, and ensuring timely delivery.
• Handle product returns efficiently, ensuring compliance with company policies while maintaining positive customer experiences.
• Monitor and manage inventory levels within the HUB, ensuring stock availability and accuracy to support customer demands.
• Maintain organized records and prepare necessary reports to support sales, operations, and compliance requirements.
• Welcome clients during visits, organize itineraries, and coordinate conferences to ensure a seamless and professional experience.
• Monitor and process customer payments, resolve billing issues, and maintain up-to-date records of accounts receivable.

Minimum Qualifications

• Strong sales and goal-setting abilities to achieve annual performance targets.
• Excellent interpersonal and communication skills for building and maintaining customer relationships.
• Proficiency in order management, shipping logistics, and return processes.
• Solid understanding of inventory management and ability to monitor stock levels accurately.
• Strong organizational and time management skills for handling files, documents, and reports.
• Attention to detail and multitasking capabilities for coordinating client visits, itineraries, and conferences.
• Financial acumen for managing accounts receivable and resolving billing issues.
• Proficiency with relevant software and tools for sales, inventory, and account management. (Excel, SAP, etc.)

Bachelor’s degree highly preferred

• Strong sales and goal-setting abilities to achieve annual performance targets.
• Excellent interpersonal and communication skills for building and maintaining customer relationships.
• Proficiency in order management, shipping logistics, and return processes.
• Solid understanding of inventory management and ability to monitor stock levels accurately.
• Strong organizational and time management skills for handling files, documents, and reports.
• Attention to detail and multitasking capabilities for coordinating client visits, itineraries, and conferences.
• Financial acumen for managing accounts receivable and resolving billing issues.
• Proficiency with relevant software and tools for sales, inventory, and account management. (Excel, SAP, etc.)

Preferred Qualifications

• Bilingual proficiency preferred (Mandarin and English).

Benefit at Delta Electronics Americas

Life at Delta

EEO Statement

Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.