Service Coordinator - Global Services

Delta Electronics (Americas) Ltd.; Plano (TX); On-site; USD 32,000 - 34,000; Full time

Job summary

Delta Electronics Americas is seeking a highly organized Service Coordinator to support our Project Management Operations in Plano, Texas. You will manage logistics, inventory, shipping coordination and ensure accurate tracking of equipment and materials for multiple projects.

The role involves processing orders, coordinating shipments to project sites, returning equipment, performing weekly inventory audits, and collaborating with Project Managers to prepare projects with the necessary tools.

Qualifications

• Associates Degree in Electronics or Project Management Certification required.
• 0+ years if Bachelor's Degree; 3+ years in coordination of field technicians preferred.
• Experience in logistics, inventory management, and shipping coordination is valued.

Responsibilities

• Review and process daily order intake requests with accurate data entry.
• Prepare, coordinate, and ship equipment and materials to project sites.
• Provide shipment confirmations and tracking updates to stakeholders.
• Manage return shipments and distribute return labels.
• Maintain real-time tracking of all equipment and inventory; audit weekly.

Skills

Logistics coordination

Inventory management

Shipping coordination

Operations support

Education

Associates Degree in Electronics

Project Management Certification

Tools

SAP Platform

Job description

Who We Are

Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Mobility, Automation, and Infrastructure.

About the role:

We are looking for a highly organized and proactive Service Coordinator to support our Project Management Operations team. This role is ideal for someone with experience in logistics, inventory management, shipping coordination, or operations support who thrives in a fast-paced, detail-driven environment.

The Service Coordinator plays a key role in ensuring equipment, tools, and materials are shipped accurately, tracked properly, and returned in good condition — directly supporting successful project execution and customer satisfaction.

Key Responsibilities

• Review and process daily order intake requests, ensuring accurate entry into tracking systems
• Prepare, coordinate, and ship equipment and materials to project sites
• Provide timely shipment confirmations and tracking updates to stakeholders
• Manage return shipments, including creating and distributing return labels
• Maintain accurate, real-time tracking of all equipment and inventory
• Conduct weekly inventory audits and identify replenishment needs
• Coordinate ordering of tools, materials, and merchandise as needed
• Inspect returned equipment for condition and completeness; report damaged or missing items
• Track equipment locations at all times (project site, technician assignment, shipment status, return dates)
• Collaborate with Project Managers and Operations teams to ensure all projects are fully prepared with the equipment and materials needed to successfully execute project scope
• Maintain documentation accuracy within shared drives and tracking systems
• Contribute to process improvements that enhance logistics efficiency and inventory control

• Process MRO purchase orders for assigned projects.
• Perform additional duties and special assignments as directed by management.

Minimum Qualifications

Required:

• Associates Degree in Electronics or Project Management Certification or related discipline is required
• 0+ years if Bachelor's Degree
• 3+ years of industry experience in coordination of field technicians

Pay Range

USD $23.00 - USD $25.00 /Hr.

Preferred Qualifications

SAP Platform experience

Benefit at Delta Electronics Americas

Life at Delta

EEO Statement

Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.