Service Coordinator for Baltimore City & County at The Choice Program

University of North Texas at Dallas; Baltimore, Northern (MD, KY); Hybrid; USD 51,000 - 58,000; Full time

Benefits offered by this job

Tuition remission

Life and disability insurance

Retirement plans

Professional development

Job summary

The Choice Program at University of Maryland, Baltimore County (UMBC) is seeking a Service Coordinator to deliver high-impact, community-based mentoring and advocacy for youth involved with the Department of Juvenile Services across central Maryland.

You will help youth set and reach goals, document engagement, and collaborate with mentors and staff. This role emphasizes anti-racist, trauma-informed practices and requires a Bachelor's degree and driving access.

Qualifications

• Bachelor's Degree required.
• One year of experience in youth development programming, youth advocacy, K-12 education or related field.
• Valid driver's license and access to a vehicle.

Responsibilities

• Provide in-person, community-based mentoring and advocacy to young people.
• Assist young people with goal planning and achievement.
• Document and report engagement efforts with youth and families to internal and external stakeholders.
• Collaborate with AmeriCorps Mentors to coordinate activities for evenings and weekends.
• Attend organizational and team meetings.
• Participate in trainings to support positive youth development.

Skills

Mentoring youth

CRM experience

Spanish (preferred)

Education

Bachelor's Degree

Tools

CRM software

Job description

Department:

The Choice Program

The mission of The Choice Program is to strengthen communities through innovative, family focused strategies that connect youth to opportunities for positive choices. The mission is accomplished using a culturally responsive, trauma-responsive, community based approach that identifies and links the youth and families with social supports; fosters caring relationships; develops high expectations; and provides meaningful participation in youth-centered, community based activities.

Position Overview:

The Choice Program Service Coordinator provides high-quality, high-impact direct services to young people involved with the Department of Juvenile Services through community-based youth and family engagement. This position support the organization’s efforts to 1) disentangle young people from the youth legal system 2) improve wellbeing through goal creation and attainment and 3) increase economic opportunities for young people through vocational training.

Responsibilities:

The position works within The Choice Program to provide mentoring and advocacy services to young people throughout central Maryland. The Choice Program utilizes an anti-racist, community based, family-centered approach to promote high-quality outcomes for young people and families. The Choice Program engages in a collaborative process of service where young people set goals for themselves and are held accountable by supportive adults along the way. The program’s approach to youth development is grounded in applied critical race theory and culturally responsive, trauma-informed practices. The Choice Program employees strive to build an anti-racist organization grounded in several core values, including holistic development, belief in humans and youth-centeredness.

Specific responsibilities include:

• Providing in-person, community-based mentoring and advocacy to young people ensuring high-quality, high-impact service delivery
• Assisting young people with goal planning and achievement
• Documenting and reporting on engagement efforts with young people and families, both internally with other Choice team members and externally with the Department of Juvenile Services
• Collaborating with Choice AmeriCorps Member Mentors to facilitate and coordinate activities for young people on evenings and weekends
• Attending organizational and regular team meetings
• Engaging in training opportunities to foster positive youth development

Required Minimum Qualifications:

• Bachelor's Degree
• One year of experience working, or volunteering, in youth development programming, youth advocacy, K-12 education or a related field
• Valid driver's license and access to a vehicle where you are on the insurance

Note: Additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

Preferred Qualifications:

• Experience mentoring youth
• Experience working or volunteering for an organization, institution, or company with, or personally having, a strong commitment to anti-racist practices, equity and inclusion
• Customer Relations Management (CRM)/information database experience
• Fluency in Spanish a plus

Background Screening Statement:

A background check will be required.

Closing Date:

Open Until Filled

Benefits:

UMBC offers a rich benefits package.

Regular and grant funded regular positions (Full benefits summary click here):

Generous Leave which includes accruing:

• 22 Days of Annual Leave
• 15 Days of Sick Leave
• 15 Holidays
• 3 Personal Days

Tuition Remission:

• 8 credit hours per semester
• Tuition remission at UMBC for eligible dependents after two years of FT employment

Additional Benefits:

• Life and disability insurance
• Retirement plans (including the choice of joining the pension plan)
• Professional development opportunities
• Wellness opportunities
• & Much more

Salary:

Salary: $50,500 - $58,000 depending on qualifications and experience.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to: geographic location of position, internal equity, budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations.

The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Hours:

Full-time

Type:

Grant Funded
This position is Grant Funded, wherein employment is contingent upon award renewal.

FLSA Status:

Exempt

Equal Opportunity Statement:

UMBC is an Aff1...

Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.

Title IX:

As an institution that receives federal financial assistance, UMBC adheres to Title IX and does not discriminate on the basis of sex. For more information about Title IX and contact information for Title IX Coordinator click here.

Accommodation:

If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.

Work Authorization:

As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.