Service Coordinator: Field Dispatch & Growth Opportunities

Yancey Bros. Co.; Forest Park (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Vision, Dental Insurance

401k Plan with Strong Company Match

Paid Holidays

Tuition Reimbursement

Job summary

Yancey Bros. Co. in Forest Park, Georgia, is searching for a Service Coordinator responsible for coordinating repair work with customers and technicians. The ideal candidate will have a minimum of two years in an administrative role, offer excellent customer service, and possess strong problem-solving skills.

This position includes managing service history, processing invoices, and dispatching technicians. The company offers competitive compensation and a robust benefits package, emphasizing safety, integrity, and teamwork.

Qualifications

• At least two years of experience as an administrative assistant or in a similar role.
• Excellent problem-solving skills and ability to provide superior customer experience.
• Ability to work independently in both office and shop settings.

Responsibilities

• Coordinate repair work with customers and technicians.
• Process and close work orders for completed work.
• Provide updates to customers on services and invoices.

Skills

Administrative skills

Customer service

Problem-solving

Computer proficiency (Outlook, Excel, Word, PowerPoint)

Education

High school or equivalent

Job description

Yancey Bros. Co. in Forest Park, Georgia, is searching for a Service Coordinator responsible for coordinating repair work with customers and technicians. The ideal candidate will have a minimum of two years in an administrative role, offer excellent customer service, and possess strong problem-solving skills.

This position includes managing service history, processing invoices, and dispatching technicians. The company offers competitive compensation and a robust benefits package, emphasizing safety, integrity, and teamwork.