Service Coordinator - Equipment Rentals & Dispatch

Sunbelt Rentals; Pennydale (NC); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health, Dental and Vision plans

401(k) Match

Volunteer time off

Short-term and long-term disability

Life and Travel insurance

Tuition Reimbursement

Employee Assistance Program

Length of Service Awards

Job summary

Sunbelt Rentals is seeking a Service Coordinator to manage the servicing of company and customer equipment, dispatch field service mechanics for preventive maintenance, and coordinate rental equipment delivery. You will direct parts supply, oversee the Parts Department, and schedule work to meet customer needs while controlling costs.

Ideal candidates have a High School Diploma, a valid driver's license, and experience with parts inventory, purchasing processes, and basic computer skills.

Qualifications

• High School Diploma preferred.
• Valid driver's license required.
• Strong experience with parts inventory management.
• Knowledge of purchasing process including optimum order sizing for reduced cost.
• Basic computer skills.
• Supervisory skills.
• Personal and professional integrity.
• Flexible approach to problem solving.

Responsibilities

• Coordinate and ensure timely and accurate dispatch of field service mechanics for preventive maintenance.
• Coordinate and ensure timely dispatch of rental equipment and tools to customers.
• Direct the supply of parts to shop mechanics, other branches and customers.
• Direct the operations of the Parts Department to maintain inventories and minimize costs.
• Prepare work schedules and handle service calls to meet customer needs and ensure equipment availability.
• Order parts to maintain adequate supplies and learn maintenance requirements of new equipment.
• Handle customer complaints regarding equipment condition or operation.
• Perform other duties as assigned by the manager.

Skills

Parts inventory management

Purchasing process

Driver's license

Basic computer skills

Supervisory skills

Problem solving

Integrity

Education

High School Diploma

Job description

Sunbelt Rentals is seeking a Service Coordinator to manage the servicing of company and customer equipment, dispatch field service mechanics for preventive maintenance, and coordinate rental equipment delivery. You will direct parts supply, oversee the Parts Department, and schedule work to meet customer needs while controlling costs.

Ideal candidates have a High School Diploma, a valid driver's license, and experience with parts inventory, purchasing processes, and basic computer skills.