Service Coordinator - Equipment & Dispatch

Pape' Machinery, Inc; Ellensburg (WA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

401(k) & Roth 401(k)

Medical insurance

Dental insurance

Vision insurance

Flex spending

Life insurance

Disability insurance

Training & tuition reimbursement

Paid holidays & vacation

Job summary

Pape’ Machinery, Inc - Agriculture & Turf Division is seeking a Service Administrator in Ellensburg, WA. You will manage service department workflow, prepare estimates, and help customers in person and on the phone to ensure smooth repairs and service experiences.

The role requires strong computer and communication skills, attention to detail, and a team-oriented attitude. Compensation is $20-28 per hour with strong benefits and a focus on work-life balance.

Qualifications

• Excellent computer skills including Word, Excel, Outlook.
• Excellent communication and customer relations skills.
• Excellent attention to detail, accuracy, and organizational skills.
• Ability to thrive in a team.
• Experience working directly with customers and knowledge of equipment preferred.

Responsibilities

• Manage incoming and outgoing service department work.
• Prepare repair estimates and quotes.
• Provide excellent service to customers in person and on the phone.
• Assist with dispatching technicians and coordinating service opdrachten.

Skills

Computer skills

Customer relations

Attention to detail

Team player

Experience with customers/equipment

Job description

Pape’ Machinery, Inc - Agriculture & Turf Division is seeking a Service Administrator in Ellensburg, WA. You will manage service department workflow, prepare estimates, and help customers in person and on the phone to ensure smooth repairs and service experiences.

The role requires strong computer and communication skills, attention to detail, and a team-oriented attitude. Compensation is $20-28 per hour with strong benefits and a focus on work-life balance.