Heavy Equipment Parts & Service Sales Specialist

Papé Group; Washington (Washington County); Hybrid; USD 60,000 - 95,000; Full time

Benefits offered by this job

401(k) retirement plans

Medical, Dental, Vision Insurance

Flexible Spending Accounts

Paid holidays

Vacation and Sick Leave

Tuition reimbursement for training

Training programs

Job summary

Pape’ Machinery, Inc. in Mt. Vernon, WA is seeking a Customer Service Advisor to sell heavy equipment parts and service while maintaining relationships with customers. You will act as the liaison between Parts and Service, ensuring customers receive timely solutions and support.

The role emphasizes relationship-based selling, understanding customer needs, and providing quotes and services to keep customers’ equipment running smoothly. A driver’s license is required and training is provided.

Qualifications

• Excellent communication skills and ability to form strong relationships with customers.
• Experience planning, developing, and executing sales action plans.
• Knowledge and experience in heavy equipment parts and service.
• Self-motivation and the desire to win.

Responsibilities

• Sell heavy equipment parts and service to customers to ensure equipment runs in peak form.
• Act as liaison between Pape’s Parts and Service Departments and customers.
• Identify customer needs, recommend solutions, and provide services accordingly.
• Build long-lasting relationships through relationship-based selling.

Skills

Communication skills

Relationship building

Sales planning

Heavy equipment knowledge

Self-motivation

Driver's license

Job description

Pape’ Machinery, Inc. in Mt. Vernon, WA is seeking a Customer Service Advisor to sell heavy equipment parts and service while maintaining relationships with customers. You will act as the liaison between Parts and Service, ensuring customers receive timely solutions and support.

The role emphasizes relationship-based selling, understanding customer needs, and providing quotes and services to keep customers’ equipment running smoothly. A driver’s license is required and training is provided.