Service Coordinator – Community Wellness (Hybrid)

Service Access & Management, Inc.; Philadelphia (Philadelphia County); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid time off

401(k) match

Wellness initiatives and rewards

Professional development

Tuition discounts

Career growth opportunities

Healthcare options

Job summary

Service Access & Management, Inc. is seeking a Service Coordinator for the Community Wellness Service Line in Philadelphia County. You will support Medicaid-eligible participants through ongoing service coordination, monitoring, and linkage to community resources.

The role requires compassion, attention to detail, and the ability to manage a dynamic caseload within a collaborative team. Office hours align with standard daytime schedules, with some remote flexibility.

Qualifications

• Three or more years in a social service or healthcare-related setting.
• Bachelor’s degree in Social Work, Psychology, or related field with practicum experience.
• Registered Nurse (RN)
• Ability to manage a dynamic caseload independently
• Strong interpersonal, organizational, and communication skills
• Valid driver’s license and reliable transportation

Responsibilities

• Engage in ongoing assessment of participants including comprehensive assessments.
• Ensure participants are referred to needed and/or approved services.
• Develop and maintain plans that outline participant strengths as needs.
• Provide ongoing monitoring activities to ensure adherence to plans, safety, and satisfaction with services.
• Communicate priorities and information to participants and their identified team members.
• Service coordinators monitor and ensure that assigned participants maintain Medicaid eligibility.
• Develop positive working relationships with participants and identified team members to ensure ongoing support.

Skills

Interpersonal skills

Organizational skills

Communication skills

Education

Bachelor's degree in Social Work, Psychology, or related field

Job description

Service Access & Management, Inc. is seeking a Service Coordinator for the Community Wellness Service Line in Philadelphia County. You will support Medicaid-eligible participants through ongoing service coordination, monitoring, and linkage to community resources.

The role requires compassion, attention to detail, and the ability to manage a dynamic caseload within a collaborative team. Office hours align with standard daytime schedules, with some remote flexibility.