Hybrid CHC Intake & Care Coordination Specialist

OneWell; Philadelphia (Philadelphia County); Hybrid; USD 45,000 - 60,000; Full time

Job summary

PA Health Management is seeking an Intake Service Coordinator in Philadelphia, PA. This role blends administrative coordination with extensive fieldwork to help participants access waiver services, MA State Plan benefits, and other supports.

You will conduct assessments, develop service plans, and maintain regular contact with participants while traveling within a 2-3 hour radius. Strong communication, documentation, and organizational skills are essential for success in this hybrid, full-time

Qualifications

• Bachelor's degree in Social Work, Psychology, or related field, or 3 years social work experience.
• Prior service coordination experience preferred.
• Proficiency with Microsoft Office, Teams, and online databases.
• Strong communication, organization, and time-management skills.
• Valid Driver's License required.

Responsibilities

• Conduct person-centered assessments and level of care evaluations at least annually.
• Develop and maintain individualized service plans, reviewing and updating them quarterly or as needed.
• Coordinate and facilitate access to approved and authorized services across various agencies and providers.
• Maintain regular contact with participants, including quarterly phone calls and field visits (2-3 days per week).
• Evaluate whether participants’ needs, goals, and outcomes are being met, making necessary adjustments to service plans.
• Document all interactions, assessments, and coordination activities within 24 hours of completion.
• Identify and assess all possible funding sources before submitting requests to waiver programs.
• Provide high-quality, compassionate service to participants and families, ensuring a person-centered and outcome-driven approach.
• Attend company meetings and training sessions in person as required.

Skills

Microsoft Office

Teams

Communication skills

Organizational skills

Time management

Documentation

Education

Bachelor's degree in Social Work / Psychology

3+ years of social work experience

Tools

Microsoft Office Suite

Teams

Online databases

Job description

PA Health Management is seeking an Intake Service Coordinator in Philadelphia, PA. This role blends administrative coordination with extensive fieldwork to help participants access waiver services, MA State Plan benefits, and other supports.

You will conduct assessments, develop service plans, and maintain regular contact with participants while traveling within a 2-3 hour radius. Strong communication, documentation, and organizational skills are essential for success in this hybrid, full-time