Service Coordinator - Commercial Roofing

ConstructoMax Corporation; Tampa (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

ConstructoMax Corporation in Tampa, FL is seeking a Service Coordinator for a full-time, on-site role. You will answer service calls, collect job details, schedule and dispatch technicians, and manage work orders from start to finish.

The ideal candidate has commercial construction experience, strong organizational skills, and a customer‑service mindset under pressure. You will work with invoices, warranties, and closeout paperwork to ensure accurate records and timely service delivery.

Qualifications

• Two or more years in an administrative, dispatch, or scheduling role within commercial construction, roofing, or a related trade.
• Hands-on invoicing experience. This role builds service invoices rather than filing them.
• Proficiency with CRM systems and Microsoft Office.
• Strong organizational skills, a sense of urgency, and flexibility in a fast-paced environment.
• Professional, dependable, and customer-service oriented under pressure.
• High school diploma or equivalent.
• Ability to work on-site in Tampa, FL.

Responsibilities

• Answer incoming service calls and collect job detail.
• Schedule and dispatch technicians and adjust assignments around weather and emergencies.
• Create, track, and close work orders; manage customer records and file management.
• Prepare service invoices from completed work orders and follow up on unpaid service receivables.
• Track service inventory, manage proposals, warranties, and closeout paperwork; update customers on arrival times, findings, and repair status.

Skills

Organizational skills

Customer service oriented

Sense of urgency

Flexibility in fast-paced environment

Education

High school diploma or equivalent

Tools

CRM systems

Microsoft Office

Job description

Full-Time, Monday–Friday | Tampa, FL (on-site)

REQUIRED: COMMERCIAL CONSTRUCTION EXPERIENCE

Commercial construction experience is required. Candidates without it will not be considered.

Welcome to ConstructoMax

Welcome to the ConstructoMax family, where skilled people come together to build something that lasts. As you build your commercial roofing career here, you’ll work alongside a team of driven professionals with one shared mission: to be the most trusted roofing partner in Florida. We’re a State Certified contractor all about pushing a traditional trade forward, and enjoying the work while we do it. Grow your career with hands-on training from people who have done the job, immerse yourself in a culture built on crews who back each other, and reach new heights while building a career you can be proud of.

Our culture is all about balancing an uncompromising standard with a workplace people genuinely enjoy. At ConstructoMax, your ideas get heard, your effort gets noticed, and the ceiling here moves as fast as you do. If you’re a talented go-getter who has outgrown where you are and has always been capable of more than you were asked for, you’ve found the right company. Explore the role below and apply to join our team as we raise the standard for this industry, one roof at a time.

Role Description

The Service Coordinator is a full-time, on-site role in Tampa, FL and the hub of the service department. It answers incoming service calls, collects job detail, schedules and dispatches technicians, and adjusts assignments around weather and emergencies. The role creates, tracks, and closes work orders, keeps customer records and file management accurate, prepares service invoices from completed work orders, and follows up on service receivables that have gone unpaid. It tracks service inventory and material allocation, manages proposals, warranties, photographs, and closeout paperwork, and keeps customers updated on arrival times, findings, and repair status. ConstructoMax provides 24/7 emergency response with its own technicians, and this role is the point of entry for that work. Part of the job is judgment: deciding what is a genuine emergency and what can wait until morning, and being right often enough that customers trust the answer.

Qualifications

Commercial construction experience is required and candidates without it will not be considered.

• Two or more years in an administrative, dispatch, or scheduling role within commercial construction, roofing, or a related trade.
• Hands-on invoicing experience. This role builds service invoices rather than filing them.
• Proficiency with CRM systems and Microsoft Office.
• Strong organizational skills, a sense of urgency, and flexibility in a fast-paced environment.
• Professional, dependable, and customer-service oriented under pressure.
• High school diploma or equivalent.
• Ability to work on-site in Tampa, FL.

ConstructoMax Corporation does not accept unsolicited resumes, candidate submissions, or offers of representation from staffing agencies, recruiters, or search firms. No agency relationship exists, none is created by any submission, and ConstructoMax will not pay a fee of any kind for any candidate submitted without a written agreement signed in advance by an authorized officer of ConstructoMax. Any resume or candidate information transmitted to ConstructoMax or to any ConstructoMax employee is received without obligation and becomes the property of ConstructoMax. Solicitation of ConstructoMax employees is prohibited and will be pursued.

ConstructoMax Corporation|Florida Certified Roofing Contractor CCC1330672|EOE|Drug-Free Workplace