Service Coordinator & Client Support Specialist

Independent Living Services, Inc; Conway (AR); On-site; USD 35,000 - 52,000; Full time

Job summary

Independent Living Services, Inc. is seeking a Service Coordinator to support Waiver programs. The role involves reception duties, scheduling, and assisting program staff.

You will use Windows Excel/Word/Access and various web-based software; a smartphone or tablet with internet access is required.

Applicants should be familiar with ILS policies, DDS guidelines, and maintaining confidentiality.

Qualifications

• General office skills including greeting visitors, answering calls, and providing information.

Responsibilities

• Greet and direct visitors, screen calls, and provide general information and assistance to Waiver Support Managers, Assistant Program Directors, Program Director, and Executive Director.
• Perform office duties and operate computer programs (Windows Excel/Word/Access/Web-based software).
• Maintain familiarity with ILS Policies and Procedures and DDS policies for services.

Job description

Independent Living Services, Inc. is seeking a Service Coordinator to support Waiver programs. The role involves reception duties, scheduling, and assisting program staff.

You will use Windows Excel/Word/Access and various web-based software; a smartphone or tablet with internet access is required.

Applicants should be familiar with ILS policies, DDS guidelines, and maintaining confidentiality.