Employee Support Specialist

Mypathcompanies; Town of Brookfield (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Full Benefits Package

PTO: 4 weeks per year

Referral Bonus: $2000

Tuition reimbursement

Employee Assistance Programs

Job summary

MyPath is seeking an Employee Support Specialist to join our Brookfield, Wisconsin team. The role focuses on onboarding new employees and providing ongoing support and training to direct care staff, with the goal of improving satisfaction, performance, and retention.

The ESS will lead orientation sessions, reinforce training standards, and build rapport with staff across programs. Travel to various locations and meetings is required to support a diverse workforce and ensure consistent service

Qualifications

• High School Diploma or equivalent.
• Valid Wisconsin driver’s license for 3 years with an acceptable driving record.
• Maintain insurance on personal vehicle.
• 5 years caregiving experience, 1-2 years of supervisory experience preferred.
• Excellent communication skills.
• Ability to travel to different work locations, training sessions, and meetings.

Responsibilities

• Maintain program visibility and provide immediate training based on observations in coordination with program supervisor.
• Provide company updates, clarification of policy and procedures, and continued training to direct care staff.
• Facilitate New Employee Orientation training and education.
• Utilize training guidelines to ensure a standardized training experience.
• Engage with new and existing employees within programs to build rapport, promote job satisfaction, and promote morale.
• Generates reports recapping program visits and employee performance.

Skills

Caregiving experience

Supervisory experience

Communication skills

Driver's license

Willingness to travel

Education

High School Diploma or equivalent

Job description

## Employee Support SpecialistApplylocations: Brookfield, WItime type: Full timeposted on: Posted Yesterdayjob requisition id: JR108591Majority Women Employee-Owned. Empowered by Everyone to Transform Lives. **Overview**We are looking for an Employee Support Specialist (ESS) to join our team. The ESS supports and engages direct care employees through two core functions: Employee Onboarding and continued Employee Support and training. Through these responsibilities you will enhance the employee experience, drive employee satisfaction, increase performance, and build retention. **Responsibilities Include:*** Maintain program visibility and provide immediate training based on observations in coordination with program supervisor* Provide company updates, clarification of policy and procedures, and continued training to direct care staff* Facilitate New Employee Orientation training and education* Utilize training guidelines to ensure a standardized training experience* Engage with new and existing employees within programs to build rapport, promote job satisfaction, and promote morale* Generates reports recapping program visits and employee performance**Benefits:*** Full Benefits Package* 4 weeks of paid time off every year* $2000 Referral Bonus* Tuition reimbursement and Student Loan Pay-down programs* Employee Assistance Programs* And More!**Qualifications:*** High School Diploma or equivalent* Valid Wisconsin driver’s license for 3 years with an acceptable driving record* Maintain insurance on personal vehicle* 5 years caregiving experience, 1-2 years of supervisory experience preferred* Excellent communication skills* Ability to lead employee orientation and training sessions* Ability teach required skills and knowledge to direct care staff* Must be able to travel to different work locations, training sessions, and meetingsHomes for Independent Living celebrates diversity and we are committed to creating an inclusive environment for all employees and clients.**Additional Information**MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community. MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter. Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath. **Our Culture**At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors:* Passion* Accountability* Teamwork* Openness* Continuous Learning and InnovationAs an employee owner, you can expect transparency, respect and appreciation. You’ll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless!MyPath is proudly Majority Women Employee-Owned, with women leading at every level from the frontline to the boardroom. Our strength comes from all of us. Every Owner, regardless of gender, plays a vital role in shaping our culture, driving our mission, and building a workplace where opportunity and ownership are shared by all.*MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.*### MyPathIf you find fulfillment in helping others and want opportunities to build a career, MyPath may be your path to a promising future. Explore 150 MyPath locations to find a place and career that fits you.### ***At MyPath, our guiding principle is****passion**: a passion for the people we serve and for the work we do.***### ***MyPath provides specialized services and dignified care for children, adolescents and adults with disabilities, mental health issues, and other significant needs. Operating since 1984, MyPath includes eight companies that serve over 2,000 individuals from around the country, in more than 150 program locations throughout Wisconsin and Indiana, across 48 communities.***### ***Our array of services includes a spectrum of educational, therapeutic and community supports to allow those we serve to live full and productive lives in the community—to find their path.***### ***MyPath is proud to be a 100% employee owned company (ESOP). At MyPath our caregivers are also our owners!***