Service Coordinator

Jobtailor; Southampton Township (PA); On-site; USD 40,000 - 48,000; Full time

Job summary

Jobtailor is seeking a dedicated professional to conduct assessments and develop individualized support plans for individuals with developmental disabilities in Pennsylvania. The role involves coordinating services, advocating for clients, and maintaining detailed records to ensure coordinated, high-quality care.

You will work with families and a multidisciplinary team to monitor plan effectiveness, stay updated on regulations, and report incidents promptly.

Qualifications

• Bachelor’s degree with 12 social science credits is required.
• Two years’ experience as a County Social Service Aide 3 and two years of college coursework are required.
• Paraprofessional case management experience is required.
• Equivalent combinations of experience and 12 credits in social sciences plus one year in paraprofessional case management are acceptable.

Responsibilities

• Complete orientation and ongoing training as required.
• Notify member of right to choose provider for service on plan.
• Conduct assessments to identify strengths, needs and preferences.
• Develop individualized support plans with clients, families, and stakeholders.
• Coordinate and monitor services outlined in support plan.
• Advocate for clients to receive appropriate services.
• Maintain accurate documentation of client information, assessments and plans.
• Provide information and referrals to community resources.
• Collaborate with interdisciplinary teams for coordinated care.
• Monitor and adjust support plans for effectiveness.
• Stay current on relevant policies and best practices.
• Report incidents within 24 hours per Code of Conduct.

Skills

Communication skills

Interpersonal skills

Organizational skills

Documentation proficiency

Resource knowledge

Education

Bachelor’s degree in sociology, social welfare, psychology, gerontology, criminal justice or related social science

Two years’ experience as a County Social Service Aide 3 + 2 years college coursework

Two years of college with associate degree + two years paraprofessional case management

Equivalent combination of experience and 12 college credits in relevant social sciences

Job description

Responsibilities

• Required to complete forty (40) hours of orientation training, ongoing twenty (24) hour annual training and additional training as necessary to fulfill job responsibilities.
• Notify the member of their right to choose any willing and qualified provider to provide a service on the member's service plan.
• Conduct comprehensive assessments of individuals with developmental disabilities to identify their strengths, needs, and preferences.
• Develop individualized support plans in collaboration with clients, their families, and other stakeholders.
• Locate, coordinate and monitor the delivery of services and supports outlined in the support plan.
• Advocate for clients to ensure they receive appropriate services and resources to meet their needs.
• Maintain accurate and up-to-date documentation of client information, assessments, and service plans.
• Provide information and referrals to community resources and services.
• Collaborate with interdisciplinary teams, including healthcare professionals, educators, and social workers, to ensure coordinated care for clients.
• Monitor and evaluate the effectiveness of support plans and make adjustments as needed.
• Stay current on relevant policies, regulations, and best practices in the field of developmental disabilities services.
• Report all member incidents, risks and allegations of neglect/abuse within 24 hours; follow Amcord Care Inc's Code of Conduct including policies and procedures.

Requirements

• Bachelor’s degree with at least 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social science.
• Two years’ experience as a County Social Service Aide 3 and two years of college‑level coursework, including at least 12 eligible credits in relevant social sciences.
• Two years of college (including earning an associate degree) with 12 eligible credits AND two years’ experience in a position performing paraprofessional case management functions.
• Any equivalent combination of experience and training which includes 12 college credits in relevant social sciences and one year of experience as a County Social Services Aide 3 or similar position performing paraprofessional case management functions.
• Strong understanding of developmental disabilities and related services.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work effectively with diverse populations and collaborate with multidisciplinary teams.
• Knowledge of community resources and service providers.
• Proficiency in documentation and record‑keeping.
• Commitment to advocating for the rights and needs of individuals with developmental disabilities.
• Must have a valid driver’s license.
• Must go through a Criminal History Background Check.
• Must go through a Child Abuse Clearance.