Service Coordinator

Ambient Enterprises; Reno (NV); On-site; USD 42,000 - 63,000; Full time

Job summary

Ambient Enterprises is seeking a Service Coordinator to support project coordination and administrative tasks within our HVAC operations. You will schedule maintenance, manage records, and assist technicians and clients to keep projects on track.

The role requires a high school diploma (Associate degree preferred), proficiency with Microsoft Office, strong organization, and clear communication. You’ll work with a team to handle work orders, preventive maintenance, and occasional emergency calls.

Qualifications

• Required: high school diploma or equivalent; associate degree preferred.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Detail-oriented with good problem-solving skills.

Responsibilities

• Schedule and coordinate routine maintenance, repairs, and installation appointments with technicians and clients.
• Maintain detailed records, including maintenance histories, warranties, and service schedules.
• Process work orders and maintenance requests, ensuring proper prioritization and timely completion.
• Maintain preventive maintenance schedules.
• Communicate with clients, contractors, and team members regarding project status and updates.
• Handle administrative tasks such as filing, data entry, and document management.
• Assist in coordinating emergency service calls as needed.

Skills

MS Office

Organizational skills

Time management

Communication skills

Attention to detail

Teamwork

Education

High school diploma

Associate degree preferred

Tools

Business Central

Great Plains

Job description

About Us

We are a collective of HVAC design and implementation experts. As recognized industry leaders, we combine our craft with care for spaces that matter most: healthcare, commercial, institutional, and mission critical. Our nationwide reach gives you flexible solutions for any market or project—delivering the expertise and resources to support your work at every scale. We believe in working with the best products, partners and people and hope you’ll join us!

Job Description

Role :ServiceCoordinator

We are seeking a ServiceCoordinatorto join our team. This position supports the coordination of projects while assisting with administrative duties related to operations.

Key Responsibilities

• Schedule and coordinate routine maintenance, repairs, and installation appointments with technicians and clients
• Maintain detailed records, including maintenance histories, warranties, andserviceschedules
• Process work orders and maintenance requests, ensuring proper prioritization and timely completion
• Maintain preventive maintenance schedules
• Communicate with clients, contractors, and team members regarding project status and updates
• Handle administrative tasks such as filing, data entry, and document management
• Assist in coordinating emergencyservicecalls as needed

Required Qualifications

• High school diploma or equivalent required; Associate’s degree in Business or related field preferred
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Detail-oriented with good problem-solving skills
• Ability to work independently and as part of a team

Preferred Qualifications

• Experience with project scheduling and coordination
• Working knowledge of Business Central or Great Plains

Ambient Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.