Service Coordinator

HVAC R Service Group LLC; Town of Florida (NY); On-site; USD 34,000 - 39,000; Full time

Job summary

Ambient Enterprises is seeking an entry-level Service Coordinator to join our operations team in Florida. The role supports project coordination and performs administrative duties related to operations, with a focus on keeping maintenance schedules and records up to date.

Responsibilities include scheduling service appointments, updating histories and warranties, processing work orders, and coordinating with technicians and clients.

Qualifications

• High school diploma required; associate degree preferred in business or related field.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent organizational, time management, and communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Schedule and coordinate routine maintenance, repairs, and installation appointments with technicians and clients.
• Maintain detailed records, including maintenance histories, warranties, and service schedules.
• Process work orders and maintenance requests, ensuring proper prioritization and timely completion.
• Maintain preventive maintenance schedules.
• Communicate with clients, contractors, and team members regarding project status and updates.
• Handle administrative tasks such as filing, data entry, and document management.
• Assist in coordinating emergency service calls as needed.

Skills

Organizational skills

Communication skills

Time management

Teamwork

Education

High school diploma

Associate's degree in Business

Tools

Microsoft Office Suite

Job description

About Us

HVAC/R International is a leading Master Distributor for Dunham-Bush USA, supporting customers across Florida, Latin America, and the Caribbean. With over 100 years of combined industry experience, our team is known for its expertise, strong customer relationships, and commitment to delivering high-quality HVAC solutions. Founded in 2002, we’ve played a key role in driving the growth of the Dunham-Bush brand, including a joint venture to bring manufacturing back to the U.S. Today, we continue to build on that momentum with a fast-paced, collaborative environment where employees have the opportunity to learn, grow, and make a real impact. If you’re looking to join a company with deep industry roots, strong leadership, and exciting growth opportunities, HVAC/R International is the place to build your career.

Job Description

Role: Service Coordinator

We are seeking an entry-level Service Coordinator to join our team. This position supports the coordination of projects while assisting with administrative duties related to operations.

Key Responsibilities

• Schedule and coordinate routine maintenance, repairs, and installation appointments with technicians and clients
• Maintain detailed records, including maintenance histories, warranties, and service schedules
• Process work orders and maintenance requests, ensuring proper prioritization and timely completion
• Maintain preventive maintenance schedules
• Communicate with clients, contractors, and team members regarding project status and updates
• Handle administrative tasks such as filing, data entry, and document management
• Assist in coordinating emergency service calls as needed

Required Qualifications

• High school diploma or equivalent required; Associate's degree in Business or related field preferred
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Detail-oriented with good problem-solving skills
• Ability to work independently and as part of a team

Preferred Qualifications

• Experience with project scheduling and coordination
• Working knowledge of Business Central or Great Plains

Compensation

Compensation: $25-$28 hourly plus benefits

Ambient Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Ambient is a national collective of HVAC firms. Our experts deliver safety, comfort, and highly efficient, sustainable solutions for spaces that matter most: healthcare, commercial, institutional, and mission-critical.