Service Coordinator

Platinum Coastal Group; Kansas City (MO); On-site; USD 19,000 - 25,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level on-site coordinator to support customer requests, scheduling, and service delivery in a fast-moving environment. You will engage directly with customers and service teams to keep operations running smoothly.

This role emphasizes strong communication, organization, and a customer-first mindset. Prior related experience is helpful but not required; coachable candidates from retail, hospitality, or campus activities are encouraged to apply.

Qualifications

• Entry-level role coordinating customer requests and service delivery.
• On-site position with face-to-face interaction.
• Requires personable, organized, coachable candidate.

Responsibilities

• Receive and organize service requests.
• Communicate directly with customers and service teams.
• Coordinate timing, status updates, and follow-up.
• Help resolve routine service issues.

Skills

management

operations

development

Job description

Position Overview

This entry-level role coordinates customer requests, schedules, and service delivery in a fast-moving onsite environment.

Work environment:

This is an on‑site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.

What You’ll Do

• Receive and organize service requests
• Communicate directly with customers and service teams
• Coordinate timing, status updates, and follow‑up
• Help resolve routine service issues

Who may thrive here:

A strong entry‑level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast‑moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people‑facing work may also be relevant.

Skills: management,operations,development