Service Coordinator

UNLIMITED ABILITIES; Iowa City (IA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Paid time off

401(k) matching

Training & development

Job summary

UNLIMITED ABILITIES in Iowa City, Iowa is seeking a compassionate Service Coordinator to support adults receiving Home and Community-Based Services (HCBS) and Habilitation (HAB) services. This role serves as the primary contact for members and families, ensuring compliance with regulations while delivering high-quality support.

The ideal candidate will have strong organizational and communication skills, with a commitment to person-centered care. Responsibilities include coordinating client admissions, developing service plans, and collaborating with community partners.

Qualifications

• Strong organizational and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience in human services, case management, social work, healthcare, or a related field preferred.

Responsibilities

• Coordinate client admissions, assessments, intakes, and onboarding.
• Develop, update, and maintain Individual Service Plans (ISPs) and client records.
• Conduct monthly face-to-face visits with individuals receiving services.
• Collaborate with care teams and community partners to ensure effective service implementation.
• Assist with referrals to community resources and support services.

Skills

Organizational skills

Communication skills

Multi-tasking

Education

Experience in human services, case management, or related field

Job description

Benefits

• 401(k)
• Paid time off
• 401(k) matching
• Training & development

About the Role

Unlimited Abilities is seeking a compassionate and organized Service Coordinator to support adults receiving Home and Community-Based Services (HCBS) and Habilitation (HAB) services. This role serves as the primary point of contact for members, families, and stakeholders while ensuring compliance with waiver regulations and delivering high-quality, person-centered support.

Key Responsibilities

• Coordinate client admissions, assessments, intakes, and onboarding.
• Develop, update, and maintain Individual Service Plans (ISPs) and client records.
• Conduct monthly face-to-face visits with individuals receiving services.
• Collaborate with House Leads, care teams, and community partners to ensure services are effectively implemented.
• Assist with referrals to community resources and support services.
• Review and follow up on incident reports and quality assurance recommendations.
• Maintain accurate documentation and ensure compliance with all state, federal, and agency requirements.
• Serve as a liaison between clients, families, providers, and other stakeholders.
• Participate in meetings, trainings, and ongoing quality improvement efforts.

Qualifications

• Strong organizational and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience in human services, case management, social work, healthcare, or a related field preferred.
• Commitment to person-centered care and supporting individuals in achieving their goals.

About Us

Unlimited Abilities has been dedicated to empowering individuals for nearly a decade. Our clients love us for our personalized approach and commitment to their success, while our employees appreciate a supportive and collaborative work environment.